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New metrics ideas can be introduced at any time. Continuous improvement efforts seek to move prospective metrics to possible, and possible to operational, within the normal operations of the teams involved.
Metrics Quadrant | Athena | Printing |
|---|---|---|
Service Outcomes |
| |
Resource Utilization | Total Logins by Type | Total Printers |
Resource Utilization | Software Usage by Type | % Duplex |
Process Performance |
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|
Finances |
| Cost per Page |
Definitions and Means of Production
The DS The FSX Metrics Definitions and Means of Production page holds a table listing metrics we have in some detail, and identifying measures we'd like to build.
Five (or more) Quarters of Measures Presentation
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| Anchor | ||||
|---|---|---|---|---|
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DCAD
| Office Word | ||
|---|---|---|
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| comment |
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{viewxls:name=FSX metrics.xls} |
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MDS
| Office Word | ||
|---|---|---|
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Extended Narrative
A full version of the Athena quarterly report is available at the Athena Quarterly Reports page, which is included below.
| Include Page | ||||
|---|---|---|---|---|
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A shorter excerpt from the report is presented here.
| Office Word | ||
|---|---|---|
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DDM
| Office Word | ||
|---|---|---|
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DS-PLUS
| Office Word | ||
|---|---|---|
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| Panel |
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Team Leaders upload fresh versions of their metrics documents here. |
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