All team meeting notes can be found via the link for each phase of the project.
FY2010 Efforts
FY2011 Efforts
- Product Service Release
Phase I: Product Release Checklist
Product Service Release and Urgent Response Process
FY2012 Efforts
Phase II: Service Portfolio Prototype and
Processes Product and Service Retirement Process
FY2013 Efforts
- Service Release
Phase III: ITSM Road Map and Enhanced Library of Procedures
Related Topics:
- IS Calendar of Upcoming Changes: view Exchange Resource
- Change Communication
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