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FY11 Goals (Short-term, and ongoing)

Lisa's questions:

  • Group should agree if we are DEFINITELY going to do each project.
Virtual Site
Virtual Site
  1. Keep up with production needs of our web sites and virtual interfaces.
  2. Pursue staffing needs and outsourcing to be able to do #1 and to be able to accommodate new externally-imposed projects.
  3. Stabilize our web content management system, starting with improving our
  4. Improve the Vera interface to help students find and use more and better resources to inform their library research. (Systemwide UX Objective) (usability testing)
  5. Improve the DSpace@MIT user interface. (Systemwide UX Objective, with AMES & LDLC) (past usability & heuristic data)
  6. Gather more WordPress expertise. (outside consultant, reading)
  7. Help coordinate and lead new AMPS video web site, Excellence in Teaching. (working with Lightning & Trumpet)
  8. Keep up with production needs of our web sites and virtual interfaces.
  9. Beta test mobile versions of our catalog (MIT's Worldcat mobile)
  10. Work with MIT to add libraries to the MIT iPhone and Android app, and update the MIT Libraries mobile web site.
  11. Improve the DSpace@MIT user interface. (Systemwide UX Objective, with AMES & LDLC) (past usability & heuristic data)
  12. Improve the Vera interface to help students find and use more and better resources to inform their library research. (Systemwide UX Objective) (usability testing)Pursue staffing needs and outsourcing to be able to do #5 and to be able to accommodate new externally-imposed projects.
Space
  1. Gather baseline data about how our spaces are currently being used and how well they meet our users’ needs . (Systemwide UX Objective) (observational study)
Ethnographic/Assessment
  1. Make recommendations about which services to discontinue (graveyard), based on what we've learned about user needs from current and past studiesLearn about the relative value of our services from our users' perspectives, identified by communities of practice. (Systemwide UX Objective) (past data, ethnographic/interviews study), focus groups)
  2. Learn something about which communication methods (for marketing) are best for different user groups of the the MIT community. (ethnographic/interviews)
  3. Evaluate e-book packages for best options. (heuristic Understand how the MIT community uses e-readers. (device usability study)
  4. Use our web statistics to learn more about how our tools/sites are currently used.
  5. Evaluate e-book packages for best options. (heuristic study)
  6. Learn something about which communication methods (for marketing) are best for different user groups of the the MIT community. (ethnographic/interviews)
  7. Identify and assess new and existing communication channels to reach our target audiences. (emerging tech subgroup work, betas, feedback from betas)
  8. Understand how the MIT community uses e-readers. (device usability study or part of ethnographic study interviews)