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Cutover plan

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||Completed||Priority||Locked||CreatedDate||CompletedDate||Assignee||Name||
|F|M|F|1319039659578|          |donovan@mit.edu|Send message to MIT-SAP community about upcoming SAP outage.  (message at end of plan)|
|F|M|F|          |          |fquern@mit.edu|*Wednesday, 11/23/2011 by 9AM (5 minutes)*. Post messages on insideMIT, SAPweb and ESS (Employee Self Service) web sites about upcoming SAP outage|

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||Completed||Priority||Locked||CreatedDate||CompletedDate||Assignee||Name||
|F|M|F|          |          |donovan@mit.edu|Update Firewall to restrict access to SAP gateway;send confirmation to R3-Admin when complete, cc fquern@mit.edu|

Go-live weekend 12/2-12/5.


Panel

Cut-over Plan Detail

Cut-over Plan Check List

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Date
Time
Action / Task
Person(s)
Responsible
Status

...

Pre-Update Schedule and Processes

...

Thursday
12/2/10

...

√ By 9 AM
(5 Minutes)

...

Web-Tech
(JAD)

...

(tick)

...

Thursday
12/2/10

...

√ 12 PM

...

Send message to MIT-SAP community about upcoming SAP outage.
(message at end of this document)

...

Project Manager
(Frank Quern)

...

 

...

Thursday 12/2/10

...

√ 12 PM

...

Post message on SAPgui indicating upcoming SAP outage

...

R3-Admin
(R. Parker)

...

 

...

Friday
12/3/10

...

√ 11:00 AM

...

Cutover weekend planning meeting at SAPBiz-- NE49 Grand Cayman.

...

SAPBiz,
BPOs,
Admin Sys

...

 

...

Monday 12/6/2010

...

√ 12:00 PM

...

Steering Committee Meeting – review cut-over plan – NE49

...

Steering Committee

...

 

...

Wednesday
12/8/10

...

√ 6:30 AM

...

Switch ADS server pointing to production from J31 to J01.

...

R3-Admin
(R. Katkowski)

...

 

...

√ 10 AM- 12 PM
(noon)

...

SAP Upgrade Core/Action log team meeting to review the Production Cutover schedule and details, including action log and user support

...

Support Pack Action log Team,
Support Pack Core Team.

...

 

...

√ By 1 PM

...

Steering Committee, after final review of test results, Go/No-go decision

...

Steering Committee

...

 

...

√ 1 – 5 PM

...

SAP PI/ADS: Apply JSPM  Package/SPAM Package/SPS 7/SAP Kernel/Perform SGEN

...

R3-Admin
(R. Katkowski)

...

 

...

Thursday
12/9/10

...

√ 8 - 10 AM

...

SAP PI/ADS: Upgrade Oracle DB (Apply 10.2 patches/Install 11.2 software/Apply 11.2 patches)

...

R3-Admin
(R. Katkowski)

...

 

...

√ 10--11 AM

...

SAP PI/ADS: Convert Oracle Database

...

R3-Admin
(R. Katkowski)

...

 

...

Thursday
12/9/10

...

√ 9:00 AM

...

Email Steering Committee Go/No-go decision

...

Project Manager
( Frank Quern)

...

 

...

√ 2:00 – 3:00PM

...

Final review all issues in RT project queue, transport list, and web components.

...

R3-Admin /Core Team/ABAP Team/Web-Tech/BAs

...

 

...

√ By 4 PM

...

Schedule Pre & Post Trial Balance reports to be used by R3-Admin for controlled data comparisons.

...

VPF Finance
(B. Reeves)
Admin Systems
(B. Casey)

...

 

...

√ By 5 PM
(actual 11:30 PM)

...

R3-Admin email message
about system down time

...

R3-Admin
(R. Parker)

...

 

...

√ By 5 PM

...

Final Copy of the Production Update Schedule published and emailed.

...

Project Manager
(Frank Quern)

...

 

...

Friday
12/10/10

...

√ By 12 PM (noon)

...

Facility supervisors print out work lists as back up for Monday Morning

...

Facilities
(L. St. Croix)

...

 

...

√ By 12 PM (noon)
(3 Hours)

...

Reschedule (shift) DW batch jobs to Sunday night (10PM & 12AM).

...

DW 
(E. Zhitnikov)

...

 

...

√ By 4:30 PM

...

Suspend weekend MITSIS Grad Appointment Feed

...

Enterprise Appl. Admin
(K. Mullins)

...

 

...

√ By 5:45 PM

...

Workflow and JV Validation Reports

  • Workflow inbox report
  • JV Parked Documents Report

...

VPF
(Yan Jiang)

...

 

...

√ 5:35 PM
(5 Minutes)

...

Stop EDI Production Jobs (5 Minutes)

...

Tech Services
(E. Prudden)

...

 

...

√ 6 PM
(15 Minutes)

...

Shut down EDI application server (note: email sent to EDI partners earlier in the week notifying them of the shutdown window).

  • Run the push POs job
  • Shutdown the web server
  • Shutdown the application server

...

Enterprise Appl. Admin
(O. Wang)

...

 

...

√ 6 PM

...

Voice message update when system goes down (617-324-7468*)*

...

Project Manager
(F. Quern)

...

 

...

√ 6 PM

...

System Downtime Message (3 Down)

...

R3-Admin

...

 

...

√ 6 PM

...

Bring down application servers. Production Environment becomes unavailable to users (including SAPWeb, Self Service and ECAT).

...

R3-Admin

...

 

...

√ 6 PM
(5 Minutes)

...

Disable Gateways:
Enable “PS1 System Unavailable” redirect on SAPweb & Self Service/insideMIT web sites (including EHS specific message activating their manual reporting of injuries)

...

Web-Tech
(JAD)

...

 

...

√ 6 PM
(5 Minutes)

...

Suspend Drop-box processing.

...

Tech Services
(Wai-ming Li)

...

 

...

√ 6 PM
(30 Minutes)

...

OAS Upgrade Project intersection (switch over to OAS 10.1.3)

...

Web-Tech
(JAD)

...

 

...

√ 6 PM
(10 Minutes)

...

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...

Web-Tech
(JAD)

...

 

...

√ 6 – 8 PM

...

Validation Reports (Trial Balance) executed in SAP.

  • Ron notifies Becky Reeves via email cc fquern@mit.edu, rcasey@mit.edu, mcnlee@mit.edu that the reports are complete & downloaded.
  • VPF confirms the receipt of the Trial Balance Report.

...

 

...

√ 6 – 8 PM

...

Limited activity in PS1.

  • With the exception of the Data warehouse jobs (and the trial balances) shift the remaining time-scheduled non-infrastructure jobs to execute after the weekend cutover activities (after 6am on Monday
  • Users locked
  • Save WT info to internal SAP table

...

R3-Admin
(R. Parker)
(G. Petrowsky)

...

 

...

Support Pack Application and Processes

...

X 6 – 7 PM

...

R3-Admin
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(R. Parker)
Enterprise System Admin.
(N. Thaler)

...

 

...

√ 6 - 8 PM

...

SAP Portal: Upgrade Oracle DB (Apply 10.2 patches/Install 11.2 software/Apply 11.2 patches)

...

R3-Admin
(D. Nugent)

...

 

...

√ 8 – 9 PM

...

SAP Portal: Convert Oracle Database

...

R3-Admin
(D. Nugent)

...

 

...

√ 8 – 11PM

...

Backup PS1.

  • Bring down the SAP systems
  • Perform split mirror back-up

...

R3-Admin
(R. Parker)
Enterprise Storage & Backup
(D. Romnes)

...

 

...

Friday
12/10/10 – Saturday 12/11/10

...

√ 11 PM
-
12 PM
(noon)

...

SAP ERP: Execute support pack application (see detail cut-over project plan found on wiki in cutover section)

  • Email Notification to sap-upgrade-core@mit.edu from Ron Parker at the start of the support pack application
  • Email notifications to sap-upgrade-core@mit.edu by 12:00 midnight on Friday (12/10) and by 12:00 noon on Saturday (12/11) from Ron Parker.

...

R3-Admin

...

 

...

Saturday
12/11/2010

...

√ 12 PM --
2 PM

...

SAP Portal: Apply JSPM Package/SPS 7/SAP Kernel

...

R3-Admin
(D. Nugent)

...

 

...

 

...

√ 1 – 5 PM

...

Backup System (R-MAN)

...

R3-Admin
OIS

...

 

...

√ By 3 PM

...

Upgraded GuiXT scripts moved to Facilities Production Server

...

Facilities
(M. Sherman)

...

 

...

 

...

√ 4 PM

...

Conference Call Check-in
Core Team Check in at 4pm on Saturday (12/11/10) (use conference call 617-324-7520 line)

...

Project Manager
(Frank Quern)
Project Sponsor
(Bart Dahlstrom)
Core Team

...

 

...

 

...

√ 5 – 10 PM

...

Execute Oracle DB Upgrade (see detail cut-over project plan found on wiki in cutover section)

...

R3-Admin

...

 

...

 

...

√10 PM – 2 AM (Sunday)

...

Backup System (R-MAN)

...

R3-Admin
(R. Parker)
Enterprise Storage & Backup
(P. Whitney)

...

 

...

√ 10 PM -  1 AM (Sunday)
(2.5 Hours)

...

Generate DB Statistics
Complete ABAP Loads

...

R3-Admin

...

 

...

Sunday 12/12/10 (morning)

...

√ 1 – 3 AM

Transports Application (see detail cut-over project plan found on wiki in cutover section)

...

R3-Admin

...

 

...

Post Upgrade Schedule and Processes

...

Sunday
12/12/10

...

√  8 AM

...

Validation reports executed (trial balance reports)

  • R3-ADMIN notifies Becky Reeves via email with a copy to Frank Quern as soon as the trial balance is available for review
  • R3-ADMIN unlock BREEVES id in PS1
  • Becky notifies Frank Quern when validation of the trial balance report is complete.

...

R3-Admin
(R. Parker)
VPF Finance
(B. Reeves)

...

 

...

√ 10 AM

...

Unlock web-services ids in Production
JAD (Jim Dobrovic)
SML (Steve Landry)
SSELIGMA (Seth Seligman)
BKNOLL (Brian Knoll)

...

R3-Admin
(G. Petrowsky)

...

 

...

√ 10 - 11 AM
(1 Hour)

...

OAS Upgrade Project intersection (verify new OAS 10.1.3 is operational)

...

Web Services
(JAD)
(SML)
(SSELIGMA)
(BKNOLL)

...

 

...

√  By  11 AM
(5 Minutes)

...

Enable Gateways (SAPWeb/ESS)

...

Web-tech
(JAD)

...

 

...

√  By 11 AM
(5 Minutes)

...

Schedule EDI Job

  • Unlock ids
  • Schedule EDI Job
    <ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="f3da166d-1c8b-4977-8cd4-35bdeb187310"><ac:plain-text-body><![CDATA[* Monitor first job released (on the ½ hr)[perform this task after task 50]

...

R3-Admin
]]></ac:plain-text-body></ac:structured-macro>
(G. Petrowski)
Tech Services
(E. Prudden)
(ZZLOGISBAT01)

...

 

...

√ By 11 AM

...

Turn on the EDI “gourmet-1” server
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="a657753a-f7ee-4d3b-b05c-48c040caefc4"><ac:plain-text-body><![CDATA[[perform this task before task 49]

...

Enterprise Appl. Admin
]]></ac:plain-text-body></ac:structured-macro>
(Olivia Wang)

...

 

...

√ By 11 AM

...

Email to ist-sap@mit.edu

...

√  By 11 AM

...

Switch ADS server connection back from J01 to J31 (updated version)

...

R3-Admin
(R. Katkowski)

...

 

...

√  11 AM
(1 Hour)

...

R3-Admin Action Log

...

R3-Admin
(All)

...

 

...

√ 12 PM --
2 PM

...

  • ADMIN SYS Action Log users unlocked

...

√ By 2 PM

...

Update voice message whether Data Validation is on schedule.
Email to SAP-Validation-team@mit.edu that the validation is to start on schedule

...

Project Manager
(Frank Quern)

...

 

...

√ By 2 PM

...

Unlock testers

...

R3-Admin

...

 

...

√ 2 PM --
4 PM

...

PS1 Data Validations & Transaction processing listed in section 3 below performed by designated users;
SAPWeb and Self Service will be available for validation;
All servers will be available.

...

BPOs 
Admin Sys BAs

...

 

...

√ By 4 PM

...

Coordinators for each area should send email to sap-validation-team@mit.edu at the completion of the validation notifying results

...

BPOs 
Admin Sys BAs
R3-Admin

...

 

...

√ 4 PM

...

Conference Call Check-in
Go/No Go conference call 617-324-7520 (Process owners, B. Dahlstrom, R. Parker, K. Lyons, Admin Sys Team Leads)

...

Business Owners/
Test Coordinators
Sponsor
(B. Dahlstrom)
Tech Services
(Kevin Lyons)
Admin Sys  Team Leads
IS&T Test Coordinators
(K. Le Vie),
(M. Donovan)

...

 

...

√ After con call

...

Send e-mail to (sapbiz, sap-upgrade-core, ist-sap@mit.edu,warehouse@mit.edu, Elena@mit.edu,) notifying results.

...

Project Manager
(Frank Quern)

...

 

...

8PM – 12AM

...

Data Warehouse Job Validation

...

√ 8PM – 10PM

...

Unlock users (Facilities, SMART)
Unlock all users
(R3-Admin notifies operations center at 3-1500).
At end of unlock send message to web-tech@mit.edu, with a copy to ist-sap@mit.edu, update gateway messages.

...

R3-Admin

...

 

...

√ 10 PM
Sunday
(5 Minutes)

...

Enable Drop box

...

Tech Services
(Wai-ming Li)

...

 

...

√ 10 PM

...

Execute ProCard from Bank of America Feed

...

Tech Services
(Eping Wei)

...

 

...

Monday
12/13/10

...

√ 1:30 AM

...

On Line back up of PS1

...

R3-Admin
(R. Parker)
Enterprise Storage & Backup
(P. Whitney)

...

 

...

√ By 6 AM

...

Update the 3-down web page & SAPgui message.

...

R3-Admin
(R. Parker)
Project Manager
(Frank Quern)

...

 

...

√ By 6 AM

...

Remove SAPweb, ESS and EHS messages

...

Web Services
(JAD)

...

 

...

6 AM

...

Email notification to the MIT Community stating the update is completed and Production is available.

...

Project Manager
(Frank Quern)

...

 

...

√ 9 AM

...

Reinstate weekend MITSIS Grad Appointment Feed

...

Enterprise Appl. Admin
(K. Mullins)

...