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This page allows CSS Managers and others to insert proposed agenda items directly into the work agenda of a specific CSS Managers' or other meeting. Scroll down the page to see meeting dates in the future. Use a simple bulleted list of what the topic is and who has proposed it. |
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2010
11 am:30am, N42-286, CSS Managers Managers
Agenda
- Discusssion of Jerry's letter forestalling an announcement of organizational review results at an All-Hands.
- Review of changes to the Products & Services list
- Should we keep a lot of "subservices" under a broader service name. The "service owner" in Wilson's view has the budgetary responsibility for making it happen. The real point person should be the Group or Team that is responsible for the service. So, the template is "DCAD. Contact Jeff Reed". Preference for combining as more subservices.
- This document was not public before. If elements of this are more public via Christine Cavanna and the RMs then what is put on it needs to be edited so they don't get inappropriate first contacts.
- Another concern is how many different kinds of services there are. There is a service for every 1.65 person. The preference in the past was to acknowledge all the little subpieces. Mark remarks that we have too many places where we try to say similar things. Another purpose of this list is "if it breaks, who do I talk to?"
- Are these the right list of products and services? how do we define a service -- can we measure it? Staffing, budget? Can customers "sign up" for it? Is it "Email" or is it "mail delivery, spam filtering, accounts listing, etc." The customers idea is one filter on what to have on the list.
- Must we commit to coming up with cost and price listings for services we say we own. Or are services really owned by someone else and we do an activity _on behalf_ of services that are really owned elsewhere, maybe even outside IS&T.
- ACTION: we now have a modified list of these, with some additions, etc. We have updated the current document correctly. Wilson leans in the direction of simplifying the detail.
- Discussion focussing on the decision making process for doing a Software Release Project (e.g. FileMaker 10)
- invited Deb Bowser to attend -- Done.
- Overview of Software Release Process -- exhibit shared at the meeting.
- Questions:
- can we get "a" list of product timelines, esp. for IS&T generated releases?
- how does CSS decide what products it will support -- where do we hear about the need to do it? When does the decision to move forward with a software product occur and who weighs in on it?
- Jon: software release is the wrong place to decide whether to go ahead with an FM10 release. A decision like that needs to be in the scope of the Director.
- Whose job is it to start the decision-making process? So far, the SWRT group has the responsibility to build the case for or against. Then a team of folks from Pubs, Training, Subject Matter Expert, etc. wants to be convened to work out the whole portfolio.
- Jon: Why not make it the managers group to decide how to proceed.
Wilson: don't use the weekly meeting to do this; convene a "broader audience meeting" once or twice a month to consider the case. Get everyone to come who wants to weigh in.
Jeff: wanted to point out that the Subject Matter Expert can't be the leader. - We need to be able to sell software that we don't in turn "support" or "release". Wilson says we already do that.
- Jon: what's the cost of Not Doing A Release? Questions come in and we can't answer them...
01/20/2009
Main Topics (phrase and amount of time needed)
- CSS All Hands agenda for May (XX minutes, ??)
- LSU service defs (10 minutes, othomas)
- FY11 Managers Retreat
Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)
- quarterly reports due
- PA Calibration
- operational reviews
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4/27/2010
11:30am11 am, N42-286, CSS Managers
Agenda
- Issue Management & Reporting - New guidelines for reporting on client issues, outages, events etc.
01/27/2009
11 am, N42-286, CSS Managers
Agenda
- Review of the latest rev of Products and Services list, responding to the directives from 1/13/2009 .
02/03/2009
Main Topics (phrase and amount of time needed)
- Poss. CSAIL research engagement on auto help (othomas, 15m)
- Doings in the PCI support space (tjm, 5m)
- Avoid recap of 4/26 (othomas, 45m - 5m)
Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)
- operational review - any questions or concerns?
Outages: Chris (vacation), Barbara (15 day DL )
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5/4/2010
11:30am11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
02/10/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
02/17/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
02/24/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
03/03/2009
Main Topics (phrase and amount of time needed)
- CSS billing updates (Rob Smyser) 20 minutes
- Office 2010 release effort - Pat
Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)
- W7 image on new Dells (targeting July) - Chris
- DCAD Planned presentations at ITPartners June 3rd: (Using Social Media for Communication - Robyn Fizz is main presenter - Dave will also be presenting; Search Engine Optimization - Lisa, Dave; How to Manage an Effective Technology Project - Myra Hope; Considerations when Choosing a CMS - Lisa, Dave, Rebecca, Yang; FileMaker Server and New FM Features - Cecilia Marra, Stu Dietz) - guess who
- e-Learning Authoring Project Kickoff
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5/11/2010
11:30am11 am, N42-286, CSS Managers
Agenda
...
Main Topics (phrase and amount of time needed)
03/10/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
03/17/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
03/24/2009
Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)
- CSS All Hands 6/17/10 - should we start planning?
- staff accomplishments for IS&T All Hands
Outages: Pat at fellowship all day - graduation tonight!!!
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5/18/2010
11:30am11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
03/31/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
04/07/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
04/14/2009
Main Topics (phrase and amount of time needed)
- Outlook 2010 - resources and time line Outlook 2010 Release Decision
- New Billing Processes for CSS - update? share what we know? (5-10 minutes)
Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)
- CSS Leaders 6/4/10 - does this interfere with Commencement plans?
- XDPP updates in Daptiv by Thursday 5/20/10 Portfolio 5172010.pdf XDPP Summary 5172010.pdf
- Cisco conference unit coming to E19
- DS SLA updates
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5/25/2010
11:30am11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
04/21/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
04/28/2009
Main Topics (phrase and amount of time needed)
- IS&T Software Portfolio presentation (Paul Heffernan) 15min
Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)
- PM Support Group (Pat)
- All Hands 6/17 (Pat)
- project reviews coming up in July - need to get any new work in Daptiv asap
Outages: Chris Gresham and pat Shepard OOF 5/28
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6/1/2010
11:30am11 am, N42-286, CSS Managers
Agenda
...
Main Topics (phrase and amount of time needed)
05/05/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
05/12/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
05/19/2009
Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)
- Pat at Sloan Executive Education class all next week (Endicott House)
- project reviews scheduled 7/1/10
- awaiting project list
- need to get new work into Daptiv asap (not sure we have any except possibly AUX Authoring Tool)
- update current work
- Updated CertAid tool - now handles certificates creation!
6/8/2010
11:30am11 am, N42-286, CSS Managers
Agenda
...
Main Topics (phrase and amount of time needed)
05/26/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
06/02/2009
Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)
- project reviews to be rescheduled
-
6/15/2010
11:30am11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
06/09/2009
Canceled
6/22/2010
11:30am11 am, N42-286, CSS Managers
Agenda
...
Main Topics (phrase and amount of time needed)
06/16/2009
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
06/23/2008
11 am, N42-286, CSS Managers
Agenda
- awaiting the first agenda item
06/30/2008
Roundtable & Short Topics (phrase -- assumed 1-2 minutes each)
- Q4 reporting and Report to the President
- project reviews 7/9/10
-
6/29/2010
11:30am11 am, N42-286, CSS Managers
Agenda
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Main Topics (phrase and amount of time needed)
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