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2008-02-01 -- Held the meeting among consultants and team members / manager. Board notes are attached to this page.
2008-02-05 -- Followup meeting held to sketch a process map for laptop loaner program. Board notes are attached.
Laptop Loaner Program
People
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2. Inventory is kept by Ryan in a personal Excel spreadsheet someplace.
Process Instrumentation
There are no dashboards or other routinely generated management reports that we know of.
Issues Surfaced
(in no particular order, but as they came out in the discussion)
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2. N42 Front Desk has been used for equipment checkout and checkin but it's unsecure drop-off and check-in. ---> MOVE ASSETS to a more secure place, such as Building 26, an IS&T space that is quite secure and actually more central to the students on campus, albeit not really "staffed" and thus appointments would be necessary.
Wiki Markup
4. Current pool of PCs is old and is wearng out.
5. Check out process wants to be improved with a Bar Code reader and student ID swiper, to create a quick connection between the computer and the student receiving it. John Guy helps Ryan during the bulk checkout process, where a big pile of laptops is brought to a class session where they are all handed out. ---> the Admin Desktop process is a successful example of asset management using the bar code reader idea. The Admin Desktop program involves a newly rewritten Filemaker DB of some kind.unmigrated-wiki-markup
6. Expansion of the loaner pool? Anne says there is a funding model that drives it. \ [where is it documented? \ -\- ed.\]
7. Cost Recovery possible from the conferences and other non-academic uses.
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