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Hello and thank you for help us with our project, OpenMenu! This is ________, _, _______, and _______. Picture this: You are going out to a restaurant on a Friday night with a couple friends. When you are seated, you notice that instead of menus, your waiter has grabbed tablets instead. Your waiter informs you that the restaurant is trying out a new electronic ordering system. The purpose of this new ordering system is to make ordering and waiting at restaurants faster and more efficient and to entertain customers while waiting for their orders to arrive. To help us test the system, we're going to ask you to do some scenario tasks. |
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On our first design, we added a pop up when users were adding items to their order where they can customize it and leave a note for the chef. However, one user suggested that since we have so much tablet space, we should display the item description somewhere so that the user can make sure its the item that they wanted. This makes it easier for the user to read the description while adding it to the order for better efficiently and safety by making the users more aware of what they are doing so they don't make errors. |
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6. Actual Help from Waiter/Waitress Could NOT be Obtained
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The user could not use the device to get help from the Waiter/Waitress. We omitted this feature, simply adding it in the second iteration. |