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Comment: Shortened the parent user classes.

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Teachers in contact with parents in case of urgency

  • Reach Reaches parents primarily by phone
  • Contact regarding bad behavior and failures
  • Need Needs guaranteed means to contact parents who may be hard to reach

Active ParentsBehaviors:

  • High levels of communication with both teachers and kids.Attend almost all school events (Back to School Nights, parent- teacher conferences)
  • Seeks further involvement through extracurriculars, PTA etc.
  • Checks Check up on child's academics on a monthly basis.

Needs:

  • Attends almost all school events and potentially seeks further involvement
  • Needs
  • Understanding the child behavioral and social habits.
  • Quicker notification of slipping academic and behavioral performance.
  • Wants semi-frequent updates on child, especially in time sensitive situations
  • Needs to know child behavioral habits and Interested in child’s performance in comparison to peers.

Uninvolved Parents:

Behaviors:

  • Little to no communication with teachers and most of the communication originates from the school
  • Generally aware of grades and behavior but not enough motivation to get involved enough to solve the underlying problems.
  • Kids are sometimes equally ignored by the schools and teachers sometimes view the children as only trouble kids.
  • Many different and usually complex situations. For example, parents may be busy, have issues with communication, or be generally apathetic.
  • Parent’s tools for communication can change rapidly and without notice.

Needs:

  • Variety of causes for lack of involvement: business, apathy, etc
  • Communication is infrequent and irregular
  • Aware of poor academic performance or behavior issues
  • Tools for communication may change frequently and without notice
  • Needs more regular communication that isn't time intensive and support for a variety of platforms 
  • More regular communication, before big, hard to solve issues arise, but the communication must not be time intensive.
  • Better understanding of child’s long-term trends
  • Support for a variety of platforms (ie internet, mobile, mail, sms).

Needs and Goals