MIT can set up shared mailboxes for groups of users who need to send & receive mail from an email address. The email address is limited to 8 characters.
This process would require that CRE IT sponsor an MIT guest account (https://ist.mit.edu/guest-accounts), then put in a ticket to David Blum's team to have that guest account converted to a shared mailbox (ops-help@mit.edu). OPS team would need to know the names of the students who would be accessing the shared account.
Note that shared mailboxes only work with Outlook clients and office.com.
Setup Instructions
- Go to https://ist.mit.edu/guest-accounts
- Click Invite Sponsored Guest
- Use the following information
- Cost Object: 1562100 (CRE HQ)
- Department: Center for Real Estate
- Date of Birth: You can just use today's date
- External Organization: Put the shared mailbox name... e.g. CRE Alumni
- Email: doesn't matter? Note: I entered an invalid email address and this worked fine. Need to change this away from tcl@mit.edu since that's actually taken. Should probably use cre-itaccounts@mit.edu
- Phone Number: Use CRE main number or the lab's number
- Reason for access: This is to be converted into a shared mailbox account.
- Is the guest being paid by MIT directly?: No
- Physical campus access required: No
- Click submit
Wait for IS&T to approve the request(???). You will receive an email with instructions to set up the account. Use shared email box they want to use.
Access a shared mailbox