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Client Support Servies Refresh
- look at sourcing models for each function (Service Desk, Deparmental Services, etc)
- establish core services for CSS
- sunset non core services
CSS Integration Into and Enhancement of IS&T Service Delivery
Facilitation of the Work of Real People
Creation and Sustenance of aCulture of Data Goverance
Development of the CSS Workforce of the Future
CSS Process Integration
Improved Understanding of CSS Unit Costs