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RISG agenda, Wed., 11/18/09: 9-10:30; Rotch Conference Room  (not 100% sure about the time yet!)

Special guests: Howard & Tracy
Minutes: McReynolds (next: Perkins)
Timekeeper: ANY VOLUNTEERS?

Reference & instruction for reorganization (guests: Christine Quirion & Nicole Hennig; 1 hour total)

Background and ideas from RISG (20 mins)

  • Look at projects and goals.
  • Look at service vision statement, and explain why it’s still relevant.
  • Talk about our perspective on staffing the reference desk.  Some main points:
    • Shouldn’t be single model; every unit is unique
    • Still feel it’s important to have librarians involved with desk work, although the data doesn’t necessarily back it up.  The intangible things are still important!
    • There has to be a lot of communication to build knowledge and trust between librarians and support staff.
    • Librarians are important in the training of desk staff.
    • Serving in the location where users are is valuable. 

Questions for Christine & Nicole (20 mins)

  • What are your thoughts about the re-organization process, and how can we help and contribute?
  • There needs to be a lot of thought about service points between a few bubble heads.  How can we be involved in that discussion?
  • Can you each talk about how you see your own roles?
  • Christine:
    • Where do you see reference coordinators fitting in?
    • Any thoughts about training issues for desk staff?
  • Nicole:

    • Location of libraries is important in a lot of ways.  How do we preserve the good parts of our divisional units while undergoing potential changes in geography?  [DID I GET THIS RIGHT?]

    • How do you see your role of designing physical space relating to collections?

RISG responds to Christine & Nicole’s questions (20 mins) 

Announcements & updates (15 mins)

Idea spot: add ideas, questions, comments, suggestions, worries, etc.

Meeting topics for the future:

  • Soon:
    • Invite others re: reorg (ex., Ann Whiteside, anyone else?)
    • Stats for online instruction: Does anyone use them in reports, etc.? (Angie, ? mins)
  • Postpone/nix:
    • JulyAP, IAPril, IAP classes: should we change the formula? (?, ? mins)
    • How to support personal information management; Expand cite-help group to include personal information management?
    • Spring: Rotate submitting instruction stats in July?
    • Late Spring / Summer: consider creating an instruction vision for undergrads.
    • Lisa shows us how to use Zoomerang.

Outstanding goals for FY2010: (also see FY10 completed goals)

Done?

Timeline

recurring

Project

Who's working on it?

DONE (sent to Steve)

Summer 2009

 

Report on graduate assessment pilot, and discontinue assessment.  Peter's working on report in Summer 2009.

Peter, Maggie, Lisa H, Mark

Beginning is done; project ongoing

Summer 2009

 

Review & maintain video tutorials.  Videos are in Tech TV now.
Video tutorials assessment - Have pilot assessments, but then what? Report written by Patty and Darcy; RISG is supposed to continue to evaluate?; writing in annual reports - no one included; Should there be a rotating "video coordinator" position in RISG? Angie already does for many things; Darcy oversees technical side - Angie and Darcy have been coordinating; only data collected is from Google Analytics.  Sitting in awareness, satisfaction, importance space. Should it be up to instruction coordinators to report out on? Where is Steve getting numbers from? Ask Nicole if she wants to add to usability tests? 

Angie, Darcy, Courtney (doing an assessment of BITS with Harvard already) 

in progress

Fall 2009

yes

Review instruction plan and implementation.

Peter leads

in progress (low priority)

Fall 2009


Figure out ways to assess graduate student learning.

Barbara, Mark, Peter,  Lisa H, & Maggie

in progress

Fall 2009


Redo Writing pages as a LibGuide (Later LibGuide ideas for Patty: maybe Barton Basics, materials properties pages)

Patty D-B with Lisa & Mark

in progress (high priority)

Fall 2009

yes

Think about adding up to 2 special reference-related statistical studies for FY10
Maybe 2nd FY10 special statistics project: Assess staffing models for reference/service including ask-us (falls under RISG as part of reference); ask-us general phone line sits in Hayden

Heather leads, with Lisa H, Remlee, Barbara; coordinate with ISG

in progress

Fall 2009

 

Continue undergrad instruction assessment pilot

Angie, Lisa H, Mark

postpone, except for priority

Fall 2009

yes

Think about LibGuides and what we could do better.  Reps from local units should make sure the index page points to the best guide (old html or LibGuide) Idea: encourage people to look at LG stats before and after instruction; think about for LibGuides user group meeting; when things are cancelled, they should disappear from db lists. can we make libguides.mit.edu any better? (search box, etc.)  - PRIORITY: When things are cancelled, what happens?

Remlee leads with Angie, Lisa, Mark

in progress (high priority)

Fall 2009 - by 12/09

yes

Organize and add documentation to http://libstaff.mit.edu/psdocs. Add content from reference manual, link local reference manuals.

Anita, Bill, Lisa, & Erja

postpone

Fall 2009

 

Sponsor new core competencies training; maybe collaborate with other PS groups.

Remlee will talk to PS chairs

in progress (low priority)

Fall 2009


Work to promote user awareness of research guides, maybe with CFG, as described in assessment project plan for 2007-2010.
Ideas: Ask users what they think they should be called in UIG card-sorting exercise or focus group; link to them on mini site; make book marks; promote under news & events section; add to screen savers?

Mark & Heather

in progress: waiting for DIRC committee

Fall 2009

 

Instruction tools for DIRC: Look at tools (ex: http://www.netsupportproducts.com/products/HigherEdSolutions.htmlSMART Sync) and think about if/how we could use them in the DIRC.  Find out how much it costs, how much would it get used, how easy it is to setup, and the likelihood of it causing any software conflicts on the machine.

Mark & Barbara

in progress (ongoing)

Fall 2009

 

Coordinate efforts for developing teaching skills for library staff (ex., plan Spring Seminar or brown bag, and market Teaching & Learning Lab IAP events to all staff)

Barbara & Heather

 

January 2010

yes

Update list that lays out ownership of certain projects (virtual reference pages, instruction pages, wiki, etc)

Remlee & all

 

February 2010

yes

Figure out who will plan JulyAP (Anita volunteered for IAPril.)

Remlee & all

 

March 2010

yes

Plan IAPril 2010

Anita

 

by Spring 2010

yes

Plan Spring Seminar 2010.  Brainstorm research and instruction-related topic, find someone to do it, figure out if it will cost money. For staff development.

 

in progress

by Spring 2010

 

Investigate Knowledge Base ideas (Hermes, LibAnswers, etc.)

Lisa leads, with Heather, Bill, & Darcy

 

June 2010

yes

Plan JulyAP 2010

 

 

June 2010

yes

Submit Instruction & Reference statistics (need to be done by middle of spring to be ready for next fiscal year) 

Maggie/Angie for instruction, Jess B for reference

 

June 2010

yes

Call for new members (every year/through PSLG)

Remlee

Brainstormed ideas to consider to add to the timeline:

  • Think about how we could facilitate sharing what is learned at conferences and other events with colleagues. Is this feasible or even desirable to do?
  • Redo Ask Us page: different focus?  simpler way to say it?  get rid of library lingo ("research consultation"), etc. (notes from meeting where we discussed this)

To incorporate in FY2010 timeline:

Past goals:

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