Frequently Asked Questions

Stellar FAQ

What browser should I use to access Stellar?

Is information on Stellar backed up regularly?

What is the difference between an Athena locker and a Stellar site?

What is the difference between Stellar and OCW (OpenCourseWare)?

The URL for my course site is incorrect; can that be changed?

Do I need to request a new Stellar site for each new semester?

How far in advance can a Stellar course website be created?

How long does it take for a Stellar course site to be created?

Can a non-MIT person (Harvard/Singapore, etc) have access to Stellar course sites?

Once a non-MIT student has created a Collaboration Account, how do they log into a Stellar course site?

Can someone with a 'usernamexx.mit.edu' e-mail address register for a Collaboration account since they do not have an Athena Account and are unable to get certificates?

I have a Collaboration Account, but I've forgotten my password. How do I reset it?

When I try to access a course site, I get the message 'Bad request! Your browser (or proxy) sent a request that this server could not understand. Error 400' Why?

It's the first week of class and my students are unable to log into the class site because the class Participants list is empty. How can they access the site?

Can students see the membership list once they log in to a Stellar course site?

How do I add or remove a student from a class membership list?

The membership list on my class website does not contain the names of registered students at the beginning of the semester. Why?

What do the 'enrolled' and 'visible' columns have to do with student access to a Stellar site?

I want to use the same materials from a previous semester's site for this semester's site. How can I do this?

How long will course materials stay online?

I imported my course materials into a new Stellar site and placed them in Topic "A". Now I want to move them from Topic "A" into Topic "B". How do I move the documents from one topic to another?

I uploaded materials that are copyright restricted for the class only; however, they are marked as restricted for staff only. Why?

I uploaded a file to my class website but when students click on the file name, the content comes up as garbage in the browser. How do I fix this?

I have a student who missed the final exam and needs to access the restricted files on the closed course site. Since the class is over, how do I get them the materials?

Why can't the students see their grades even though they have all been approved?

Can an instructor use an e-mail address other than their MIT e-mail address as part of their contact information for Stellar?

Can students e-mail each other from within a Stellar class site or is it best to create a separate mailing list?

I added an announcement to a section and want to e-mail the announcement; however, the e-mail goes to the entire class and not just the section membership. Why?

I spent a long time typing up a document into a text box on Stellar and then received a 'permission denied' error when I clicked submit. Why?

When I tried to post a reply in the forum, I got this error message An error has ocurred. For detailed stack trace, please see the page's source code. ORA-12899 value too large for column

"SAKAIUSER"."JFORUM_POSTS_TEXT"."POST_SUBJECT" (actual 103, maximum 100). Why?

When I try to access a course site, I get the message 'Bad request! Your browser (or proxy) sent a request that this server could not understand. Error 400' Why?