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Lisa H. -- Tasks for UX

Lisa's general schedule (for specifics, see the Exchange calendar)

Immediate

ACTION items for July 26:

  • Link to recommendation re: Survey Gizmo for UX to see.
  • Continue and focus on user needs review. 
    • (Nicole will investigate raw data from interviews)
  • Investigate widgets (see below)
  • ALA review. Who were you able to talk to?
    • Emailed Web of Science contact, Julia Hawks (julia.hawks@thomsonreuters.com)
    • Emailed SFX contact, Christine Stohn (christine.stohn@exlibrisgroup.com)

Longterm

  • Zoomerang: How do we archive surveys once our subscription runs out (Nov. 2011)?
  • Plan for showing people how to use Survey Gizmo once we have it.
  • User Needs review
    • Review past user needs and usability studies (esp. report)
    • Pull out key user goals; look at past list of methods, etc. for possible goals; to revisit those goals
    • Pull stories that can illustrate certain user needs or problems (see interviews and written report)
      • Where are interviews?
    • Look at Nicole's slides from talks about photo diary study, for interesting charts or summaries
    • Look at other assessment for ideas of what user needs we already know about
    • Ask Us! questions and known items: trends?
  • Usage Statistics investigations:
    • SFX stats -- Ex Libris and how those work. Ask Rich to give me login so I can see SFX stats. documentation? Page on UIG wiki where Rich sends reports to people automatically that Marion gets. She saves as web page and posts to wiki. https://wikis.mit.edu/confluence/display/LIBVERAMETALIB/Stats+from+SFX. Learn about possibility for other reports, can we use them for something?
    • Google Analytics -- meet with Darcy to show me what she knows. Certain key things can get there. Any web site we own (not Illiad, eg.); not pages served by web.mit.edu (there are Brio Query reports as possible -- Marion put code on pages, e.g. if database is cancelled page)
    • libraries.mit.edu/usage pages -- free open source program called Analog
    • Heat Map by Crazy Egg -- Google does have one that is a little ugly. Look for other products? Consider use? Is it there?
    • Scholarly Stats
    • Individual vendors (ISI? Others)
    • Separately which of our web stats and SFX stats are useful, and educate how to use -- at many levels of organization
    • look for sessions on web stats or web analytics
  • Process for questions for user studies -- still on my list? was discussed at a UX strategy meeting? -- decided not to do right now

Actions for UX Strategy

Read and review design-thinking article and videos .

Nicole's great ideas for me

Reading
  • Understanding Your Users, by Courage and Baxter
  • How scientists should speak to people so they understand Don't be such a Scientist: Talking Substance in an Age of Style by Randy Olson
Widgets
  • Goodreader
  • Instapaper.com
  • Foursquare
  • Gowalla
  • No labels