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Working Group: Patrick McNeal, Oliver Thomas, Garry Zacheiss, Steve Landry and Patricia Sheppard (Chris Gresham out sick)

  1. Tiny Release process Tiny Release
    1. Cert Aid 2.0 walk through
    2. 1-3 day effort
  2. Small Release process Small Release
    1. usually involves a public announcement
    2. not internal to IS&T
    3. added examples of "execute" to the checklist
  3. Medium Release process Medium Release
    1. involves change to the product/service portfolio
    2. involves design or implementation decisions
    3. involves ramp of knowledge beyond public communication
    4. involves change in the business of other groups in IS&T
      1. formal Help Desk support
      2. DITR roll out
    5. involves contacting other groups in IS&T as partners (with ample time for them to respond)
      1. early engagement
        1. example of teams and types of engagement ISDA Service Readiness
          • inception
          • mid way through development
          • prior to go live
    6. involves outreach to power users and stakeholders
    7. custom training would push a release to Large
  4. How do we encourage people to follow the proposed processes?
    1. need to articulate what's in it for the product/service owner (the benefits)
      1. you engage teams like the Help Desk and have them as an advocate for your product/service
      2. valuable communication conduits
        • share information
        • know what's going on
      3. reinforces escalation path for product/service
    2. "don't remove from the equation" (not everything in a checklist may apply)
  5. Criteria that have come to the surface
  6. Tools we will need to implement the processes
  7. Next steps
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