This is a list of everything that ISDA provides critical operational support for:

Web Services:

• user-facing applications: mitid, roles, geocodes
• servers: isda-ws2.mit.edu, isda-ws4.mit.edu
• handy monitoring page: https://isda-console1.mit.edu/wsMonitor/wsping.jsp
• Nagios monitoring: at least partial
• ISDA support/response policy: 8-6 daily
• Server Ops support/response policy: unknown

Thalia:

• user-facing applications:  Thalia UI
• servers: isda-thalia5.mit.edu, isda-thalia8.mit.edu
• Nagion monitoring: unknown
• ISDA support/reponse policy: unknown
• Server Ops support/response policy: unknown

Notes:

•  MIT Chat (jabber.mit.edu) operational support is provided by Network Services