ISDA Process Planning Kick Off Meeting
June 6, 2008
"Begin with the end in mind"

The questions we want to answer:
    a.    What's our communication process?
    b.    What's our decision making process?

• we don't always understand how decisions get made
• we don't always know what the the value is to the community
  • are we asking the right questions?
• can we have a balance between management and staff in these processes?  A collaborative approach that would need the managers to get the buy in
• what are the political aspects of our work?  We need to take those into consideration...
• goal is to come up with "best practices" that can be tweaked for ISDA

How do we want to approach tackling this?  Our process...

• work on a communication strategy first, then move on to decision making process
• each team member will answer the following questions:
  • how does communication currently happen?
  • what worked well and WHY?
  • what did not work well and WHY?
  • how would you like communication to happen?
• we will meet as a group and discuss these scenarios, then apply our suggestions to a hypothetical (Pat will draft) to see what works
• make recommendations based on hypothetical
• extrapolate out to decision making process if applicable
• present to management team

Next meeting: June 13, 2008 3pm Downtown Crossing