RISG Minutes 09/17/2008

Attending: Cohn, Green, Locknar, McCann, Perkins, Sweeney, Szarko, Horwitz, Helman (minutes)

Announcements and Updates:

• Lisa Sweeney, Moses Carr and Roshni Gohill were named to this year's
  IAP council
• PSLG & UIG: Peter reported on discussion of a UIG idea to focus on
  usability testing, and how new technology is adopted. Lisa H. reported
  that Nicole is proposing to form a new User Experience group. We
  discussed alternate ways to achieve the same goal. We decided, however,
  not to stray too far from the agenda, and will email ideas to Remlee.
• ISG: Angie reported on the addition of the libraries/mini link in
  Stellar, and concerns that the group has that the mini page may be
  confused with the libraries homepage. It was also suggested that course
  pages and the libraries/mini link be added to the left hand navigation
  bar on Stellar. Bill reported on the progress the Core Competencies
  subgroup has made on revising the CC list.
• Ref stats: Lisa H. reported that work is ongoing to use the GIS form
  for ref stats, but that there is no time line for when it may happen.

Agenda Brainstorm:

• Improve live capture in DIRC? Does this apply to us, or is this a DIRC
  item?Where are we on Camtasia? Need plan for more assessment once the new
  tutorials are up.
• Where are we on the Instructional Toolkit? Mark volunteered to make a
  draft.
• We discussed the Spring Agenda.
  Lisa H. suggested we start a wiki to keep track of things we want to
  add to the Ref Manual.
• Lib Guides v. Subject Guides: we need to compare them to make sure the
  "best" LG or SG is the highlighted link. Lisa H. will prepare a draft
  for review by the group.
• We made sure that there was a lead for each Fall agenda item.

Revisit Ref Vision:
We discussed our progress on Service Levels #1-4 (pp. 3-6) or the Reference Vision, as well as the text of the vision as stated. Lisa H. also reported that the Libraries is considering changing the Ref Vision to a single Public Services Vision.

Service lv 1.

• Where we fall short: We agreed that more work was need on mobile web presence, but that we should follow IS&T's lead. Also that we need to highlight E-Reference from multiple angles, and across groups, as the shift away from print resources effects all libraries.

Service lv 2.

• Where we fall short: We discussed phone reference, but did not agree that we had fallen short in this category. We decided to keep the text as written.

We discussed a need for an instructional vision, or plan. We also discussed problems with "First Year Orientation". In particular that there is not enough, and what we have is not well coordinated; specifically for new faculty and researchers.

The Vision Itself:
We looked at the wording of the reference vision, line by line, and agreed on a number of small revisions designed to improve clarity. Lisa H. will update the text accordingly. Next meeting we will look at benchmarks for the revised vision, and make recommendations for an action plan to be delivered to PSLG.