- Area Updates
- Development
- Staying on 2-week build schedule
- Large vague tasks - trying to detail these more now to track individual items
- See Milestone Build chart
- APH - another revolution of migration scripting
- ST - ITInfo
- Topic Hierarchy as XML
- Pulling out news and articles (2 of 4 content types (Stock answers and product info are the other 2)
- Searching - what are the capabilities for the Google Search?
- Help Desk functionality within the site (top 5, portal page, Help Desk Wiki)
- Issues
- What are the HD Top 5 requirements?
- Initially a manual process
- Could be dynamic in the future
- Rob Smyser working with this to define a process
- How does the Help Desk Portal page work? Where do the categories come from?
- The drop down list is a list of help topics... click on one and it populates the bottom of the screen with help desk (one specific area) content (for example, clicking "Athena" populates the page with Athena Help Desk information / hours / etc)
- Fill out form and submit a request directly into Request Tracker
- Can also search Stock Answers via callout on side of page
- Searching Stock Answers will be done via Google (as it is done now, Google searches ITInfo)
- Do we need to restrict this search further to just Stock Answer pages?
- Help Desk Wiki - do their questions need to be placed into Alfresco
- Rob Smyser - do we need to start incorporating the HD Wiki Articles with - Christine is following up on this
- Restricting content via .htaccess
- To Dos
- Christine is checking with HD about HD wiki integration with Alfresco