Accomplishments in January 2010:

New applications:

none

New licenses:

none

Software updates:

• updated VMD to 1.8.7
• updated NetBeans to 6.8
• updated Eclipse to 3.6m4
• updated acroread to 9.3 (debathena)

Questions/requests/bug reports:

case 1117480: kaduk requesting VMD source code. Don't have it...
case 1117345: razmilic unable to connect to ESRI license server abroad
case 1121539: (via sgrant) teherani needs student Matlab R2009b
case 1122876 (via sgrant) chuangd problem running Tecplot remotely
case 1125336: a_bryson can't run ArcGIS in Columbia
case 1115257: egranger can't access, ping ArcGIS lic server from abroad
case 1131838: helasrag asking how to rum Matlab Desktop on Athena
case 1133341: mbt1 reporting Mathematica problem with 3d graphics/OpenGL
call from ecarney: request for Adobe Illustrator

Project status:

Student Matlab: ran out of Statistics Toolbox licenses briefly.
Otherwise running smoothly

Keyserving: attended advisory team meetings, worked with Sassafras
tech support to fix Kerberos authentication bug

General:

• did start of term default version updates
• shut off many obsolete lockers; had ops delete some
• tested major Athena apps on new Linux dialups (all work OK)
• asked r3-admin where updated SAP Java client can be found. Waiting...
• ongoing work with Prof. Modiano in Aero-Astro to try to find a way to
  provide AMPL/CPLEX to his students. Although software is no-cost under
  new IBM Academic Initiative program, too many strings are attached for
  Athena install; but he can download and distribute to students on his
  own. Temporarily extending Athena license with keys sent by IBM rep. Set
  up notice explaining this for Athena users
• tested latest attempt to fix Tecplot license server (127.0.1.1
  problem). Still broken
• Corrected missing allowed usage terms on Student Matlab download site
• renewed CHEMKIN annual maintenance
• renewed ESRI annual maintenance, checked on current list of tech
  contacts. Reminded paheff that we need to execute new license
• wrote and tested installation documentation for Linux VMware
  Workstation 7, informed mcneal
• looked into issues with having version-skewed default acroread version
• got award nomination started for SIPB debathena development work,
  working with jdreed and Oliver on this
• gave paheff, cgresham thoughts on LabView and Tecplot site licensing
• Working with tfitz on Maya 6 license server issue- he runs it and may
  need to shut it down; set up message warning users it may go away
• forwarded potential student Autocad distribution idea to jdreed
  (relayed to Oliver) he strongly prefers that we stay out of support
• updated Linux self-help Wiki for Fedora 12
• requested additional mono packages for thirdpartysw metapackage
• did Stata webupdate

Problems:

• spam using forged matlab@mit.edu sender address

Meetings/presentations/outages:

1/11/10 Intel vPro remote system management presentation
1/15/10 401K briefing
1/20/10 IS&T Winter Beach Party
1/25/10 Matlab VSLS process
1/28/10 CSS all-hands
1/29/10 Release Team

Goals for February:

• update JDK
• update R
• check on Gaussian licensing status
• further meetings on VSLS software business practices
• update CHEMKIN annual license key
• resolve ongoing Purify license server problems
  ---------------------------------------------------------------------------------------------------------------------------

Total launches of monitored software: 6,478

Total number of applications supported: 160

Top 6 monitored application launch counts:

FrameMaker: 1,609 (this is weird)
Matlab (Athena):1,083
R: 725
Stata: 542
Tecplot: 472
Mathematica: 455

Student Matlab launches: 33,327