Lisa H. -- Tasks for UX

Lisa's general schedule (for specifics, see the Exchange calendar)

This page is very out of date. Current projects for UX are space and digital scholarship study work.

Immediate

• Lead UX Assessment for systemwide assessment objectives.

• Usage Statistics
  • Write up findings related to IP addresses. Is there a way to separate out staff IP addresses?
  • Consider other reports -- share various reports with different groups who might benefit from them. Write up a summary of what each report offers?
  • Begin investigation of other web usage stats. Write up report re: Web of Science -- what its reports offer.

Longterm

• Zoomerang: How do we archive surveys once our subscription runs out (Nov. 2011)?

• User Needs review
  • Review past user needs and usability studies (esp. report) (in process)
  • Pull out key user goals; look at past list of methods, etc. for possible goals; to revisit those goals (in process)
  • Pull stories that can illustrate certain user needs or problems (see interviews and written report) (in process)
  • Where are interviews? Follow up with Nicole.
  • Look at Nicole's slides from talks about photo diary study, for interesting charts or summaries
  • Look at other assessment for ideas of what user needs we already know about
  • Ask Us! questions and known items: trends?

• Usage Statistics investigations:
  • SFX stats -- See https://wikis.mit.edu/confluence/display/LIBVERAMETALIB/Stats+from+SFX for reports that we currently keep. Explore for possible other reports. (done)
  • Google Analytics -- meet with Darcy to show me what she knows.  Any web site we own (not Illiad for example; not pages served by web.mit.edu. Brio Query reports are possible -- Marion puts code on pages, e.g. "database is cancelled" page) (Met with Darcy. Will begin to review Google Analytics along with others )
  • libraries.mit.edu/usage pages -- free open source program called Analog – Investigate
  • Heat Map by Crazy Egg -- Google does have one that is a little ugly. Look for other products? Consider use? Is it there?
  • Userfly -- similar to crazy egg
  • Scholarly Stats – learn more about
  • Individual vendors (investigated Web of Science; consider others?)
  • Separately which of our web stats and SFX stats are useful, and educate how to use -- at many levels of organization

• Continue culling info from user needs review. (stories\ and unsolved user needs\). See also UX brainstorm of unsolved user needs\.
  • (Nicole will investigate raw data from interviews) – ask further about this
  • Follow up with gathering information from other sources (library survey? other? maybe below?) so we can begin to triangulate data.

Actions for UX Strategy

Read and review design-thinking article and videos .

Nicole's ideas for me

Reading

• Understanding Your Users, by Courage and Baxter
• How scientists should speak to people so they understand Don't be such a Scientist: Talking Substance in an Age of Style by Randy Olson
• How to Stifle Creativity, Harvard Business Review article

Widgets (reviewed; list is for future knowledge)

• Goodreader -- app to read pdfs
• Instapaper.com -- app to save pages to read later
• Foursquare -- social media with locations?
• Gowalla -- location-based social networking game
• Dropbox -- Dropbox is a file hosting service operated by Dropbox, Inc. which uses cloud computing to enable users to store and share files and folders with others across the Internet using file synchronization.