Cisco has provided a second voice gateway that can run current software. This needs to be installed and connected to the 5ESS. The old gateway can be used as a backup for redundancy.
This server is running ald software and the vendor (Pingtel) has now released the software as open source. We should upgrade to new software.
This server uses a manual directory update from the Data Warehouse and the directory information is quite stale. We need a process for doing updates or a method for doing real time directory queries.