Lisa H. -- Tasks for UX

Lisa's general schedule (for specifics, see the Exchange calendar)

Immediate

ACTION items for July 26:

• Link to recommendation re: Survey Gizmo for UX to see.

• Continue and focus on user needs review. 
  • (Nicole will investigate raw data from interviews)

• Investigate widgets (see below)

• ALA review. Who were you able to talk to?
  • Emailed Web of Science contact, Julia Hawks (julia.hawks@thomsonreuters.com)
  • Emailed SFX contact, Christine Stohn (christine.stohn@exlibrisgroup.com)

Longterm

• Zoomerang: How do we archive surveys once our subscription runs out (Nov. 2011)?

• Plan for showing people how to use Survey Gizmo once we have it.

• User Needs review
  • Review past user needs and usability studies (esp. report)
  • Pull out key user goals; look at past list of methods, etc. for possible goals; to revisit those goals
  • Pull stories that can illustrate certain user needs or problems (see interviews and written report)
    • Where are interviews?
  • Look at Nicole's slides from talks about photo diary study, for interesting charts or summaries
  • Look at other assessment for ideas of what user needs we already know about
  • Ask Us! questions and known items: trends?

• Usage Statistics investigations:
  • SFX stats -- See https://wikis.mit.edu/confluence/display/LIBVERAMETALIB/Stats+from+SFX for reports that we currently keep. Ask Rich to get login (requested 7/12/10) for stats and possible documentation. Explore for possible other reports.
  • Google Analytics -- meet with Darcy to show me what she knows. Any web site we own (not Illiad for example; not pages served by web.mit.edu. Brio Query reports are possible -- Marion puts code on pages, e.g. "database is cancelled" page)
  • libraries.mit.edu/usage pages -- free open source program called Analog – Investigate
  • Heat Map by Crazy Egg -- Google does have one that is a little ugly. Look for other products? Consider use? Is it there?
  • Scholarly Stats – learn more about
  • Individual vendors (ISI? Others)
  • Separately which of our web stats and SFX stats are useful, and educate how to use -- at many levels of organization

• Process for questions for user studies -- still on my list? was discussed at a UX strategy meeting? -- decided not to do right now

Actions for UX Strategy

Read and review design-thinking article and videos .

Nicole's great ideas for me

Reading

• Understanding Your Users, by Courage and Baxter
• How scientists should speak to people so they understand Don't be such a Scientist: Talking Substance in an Age of Style by Randy Olson

Widgets

• Goodreader
• Instapaper.com
• Foursquare
• Gowalla