Base Model

Phases

Decompositions

Human Resources

ITIL Outline discovered by Pat on Wikipedia:

I found some tid bits on Wikipedia in the ITIL section that may or may not be helpful (high level)

Release categories include:

Major software releases and major hardware upgrades, normally containing large amounts of new functionality, some of which may make intervening fixes to problems redundant. A major upgrade or release usually supersedes all preceding minor upgrades, releases and emergency fixes.

Releases can be divided based on the release unit into:

Delta Release: a release of only that part of the software which has been changed. For example, security patches.

End Notes

(ed. to become properly formatted end notes later. sml)