Lisa H. -- Tasks for UX

Lisa's general schedule (for specifics, see the Exchange calendar)

Immediate

• Continue culling info from user needs review. (stories ).
  • Have draft of stories and user needs for Aug. 11 meeting.
  • (Nicole will investigate raw data from interviews) – ask further about this
  • Follow up with gathering information from other sources (library survey? other? maybe below?) so we can begin to triangulate data.

• Usage Statistics
  • SFX: Have login from Rich. Session on Aug. 18 to review SFX Queries (20 reports), and learn more about USTAT.
  • Web of Science. Webex session on Aug. 24 to discuss reports from WoS.
  • Will report to Nicole at meeting on Sept. 7.

Longterm

• Zoomerang: How do we archive surveys once our subscription runs out (Nov. 2011)?

• Plan for showing people how to use Survey Gizmo once we have it.

• User Needs review
  • Review past user needs and usability studies (esp. report) (in process)
  • Pull out key user goals; look at past list of methods, etc. for possible goals; to revisit those goals (in process)
  • Pull stories that can illustrate certain user needs or problems (see interviews and written report) (in process)

• • • Where are interviews?
  • Look at Nicole's slides from talks about photo diary study, for interesting charts or summaries
  • Look at other assessment for ideas of what user needs we already know about
  • Ask Us! questions and known items: trends?

• Usage Statistics investigations:
  • SFX stats -- See https://wikis.mit.edu/confluence/display/LIBVERAMETALIB/Stats+from+SFX for reports that we currently keep. Explore for possible other reports. (in process)
  • Google Analytics -- meet with Darcy to show me what she knows.  Any web site we own (not Illiad for example; not pages served by web.mit.edu. Brio Query reports are possible -- Marion puts code on pages, e.g. "database is cancelled" page) (Met with Darcy. Will begin to review Google Analytics along with others once meetings are complete for SFX and WoS)
  • libraries.mit.edu/usage pages -- free open source program called Analog – Investigate
  • Heat Map by Crazy Egg -- Google does have one that is a little ugly. Look for other products? Consider use? Is it there?
  • Userfly -- similar to crazy egg
  • Scholarly Stats – learn more about
  • Individual vendors (ISI? Others)
  • Separately which of our web stats and SFX stats are useful, and educate how to use -- at many levels of organization

Actions for UX Strategy

Read and review design-thinking article and videos .

Nicole's ideas for me

Reading

• Understanding Your Users, by Courage and Baxter
• How scientists should speak to people so they understand Don't be such a Scientist: Talking Substance in an Age of Style by Randy Olson
• How to Stifle Creativity, Harvard Business Review article

Widgets (reviewed; list is for future knowledge)

• Goodreader -- app to read pdfs
• Instapaper.com -- app to save pages to read later
• Foursquare -- social media with locations?
• Gowalla -- location-based social networking game
• Dropbox -- Dropbox is a file hosting service operated by Dropbox, Inc. which uses cloud computing to enable users to store and share files and folders with others across the Internet using file synchronization.