This is a very working draft of possible thoughts/questions for studying our space this term.  See below - EVERYTHING is up for discussion/debate (even the goals).  Please review and give feedback.

Thanks - SH

Question ideas taken from "User Needs study ideas"

Public Space UX group -

Why & what people do

Why people don't use our spaces

What we lack

Outside users

Studying

Beyond studying: what else people come to libraries for

Equipment and technology

User expectations

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navigating and using space

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Space issues

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Draft - Ethnographic study - space

Goals

Things to keep in mind:

Several pronged approach

1. Ethnographic interviews - scheduled (get volunteers through sign up or lists already compiled - or does this lend itself to a survey?)

Possible questions:

2. Observational studies

From CQ (information she'd like to see - my notes in italics):

Other things to record at determined time/intervals:

Sample observation report form (for bullet point above):

3. Lobby interviews (give a questionnaire or a $100 test or both)?  We could hand these out - they could give them back when they leave or we could have a box near the door.  Participating would enter them into a drawing for a $25? gift certificate.  We could also ask liaisons to send this out electronically - similar to what we did for Sugg. Box. 

or if they are leaving the library