Cisco has provided a second voice gateway that can run current software. This needs to be installed and connected to the 5ESS. The old gateway can be used as a backup for redundancy.
This server is running ald software and the vendor (Pingtel) has now released the software as open source. We should upgrade to new software.
This server uses a manual directory update from the Data Warehouse and the directory information is quite stale. We need a process for doing updates or a method for doing real time directory queries.
Parallel to the email service that would allow for Alumni to have a permanent SIP address that could be forwarded to their SIP service provider or just take a message and deliver it to their email service provider.