Prep for Catalog meeting

• software grid review 10/21/2011

Prototype progress

• portfolio-dev: content types and associations being built
• Catalog is building their own drupal but will continue to consult with us and vise versa
• Dave sending most recent data model: Screen shot 2011-08-11 at 2.02.46 PM.png
• Pat sending most recent Portfolio listing: Service Portfolio Map 1062011.docx

What is next for the Library of Procedures - will continue discussion in 10/31/2011 meeting

• distributed sw life cycle
  • how do we prioritize requests
  • what is decision criteria for acquisition
    • ROI to community
    • support burden
    • cost
    • supporting mission of MIT
• retirement process
• defining retirement candidates
• "how to run a release project" (use PGP 5.1.1 as a case study)
• non critical issue tracking

Sponsor Meeting 10/19/2011 and 10/21/2011

• update on prototype
• work with Catalog team
• distributed software life cycle recommendation (review final draft): Distributed Software Life Cycle Recommendation FINAL DRAFT.docx
• non critical issue tracking

DM brainstorm went well - ITSS is now scheduled

• Data Management Services Brainstorm.docx

"Non Critical Issue Tracking" brainstorm for LWG 11/15/2011 ("What's Our Internal 3Down?")

• challenge: issue monitoring and aggregation
• use a case study (homework to be sent by 11/1/2011) from Chris and Anne
• also send prior to meeting Support Leaders proposal (Oliver)
• define issue and problem (ITIL definitions) to set context
• get agreement from group that everyone in organization has a customer support role (that's why LWG is a good group to tackle this)
• review case study
• get agreement from group that this is an challenge we need to address
• review Support Leaders proposal (daily trends queue)
• have group discuss whether this proposal is the right tool
• have group discuss how to expand proposal to address more universal (what's the information flow?)
• have group come up with alternate approach or solutions
• create plan to implement