- advocate approached business owner with retirement candidate
- business owner gathers data to make decision to retire
- business owner criteria to consider:
- product end of life
- lack of owner ship (orphan)
- lack of adoption
- support burden
- reasonable alternatives exist
- business owner identifies stakeholders
- business owner consults with stakeholders and service owner
- service owner conducts impact and risk assessment
- business owner makes decision to retire (Y/N)
- if NO, business owner communicates back to service owner, stakeholders and advocate
- if YES, business owner brings to IT Leadership for approval
- business owner drafts communication plan with service owner and advocate
- business owner updates documentation
- business owner sends communication to all impacted parties - retirement announcement
- stakeholders
- vendor
- end users
- service owner executes technical plan for retirement
- includes transitioning users to alternatives (if applicable)
- service owner updates IS&T Service Portfolio
- financial owner ends payments (if applicable)
- business owner archives documentation