Process Models

 Retirement Process At-A-Glance

• business owner and service owner gather data to make decision to retire
  • identify stakeholders
  • consult with stakeholders and service coordinators
  • conduct impact and risk assessment: Retirement Decision Template
• business owner makes decision to retire (Y/N)
  • if NO, business owner or designate communicates back to service coordinators, stakeholders and advocates
  • if YES, business owner and service owner bring to IT Leadership for approval
  • once approved, consult the Product Service Retirement Checklist.doc which includes:
    • drafting communication plan with service coordinators and advocates
    • updating documentation
    • sending communication to all impacted parties (retirement announcement)
      • stakeholders
      • vendor
      • end users
    • service owner or designate executing technical plan for retirement
      • transitioning users to alternatives (if applicable)
    • updating the IS&T Service Portfolio
    • ensuring financial owner ends payments (if applicable)
    • archiving documentation