GR1: Task & User Analysis

Task Analysis

Find a Ride

Objective: Find and decide on a suitable listing of a car ride offered by another individual and complete the transaction by initiating contact with the other individual.

Preconditions:

• User knows location he/she is traveling from, and to
• User knows what date or dates he/she intends to travel
• User knows how far he/she is willing to deviate from the path
• User has account and is logged into the website

Sub-tasks:

• Select FROM and TO locations/addresses
• Choose date of travel
• View and navigate through a sortable, filter-able, searchable list of rides offered.
• Narrow rides offered by time window.
• Narrow rides offered by deviation from FROM and TO addresses.
• Narrow rides offered by mode of transportation, age group, costs, and travel preferences

Offer a Ride

Objective: Broadcast a listing to share a ride with one or more other individuals, with specific restrictions based on your personal preferences.

Preconditions:

• User knows location he/she is traveling from, and to
• User knows what date or dates he intends to travel
• User knows how far he/she is willing to deviate from the path (to pick up someone, etc.)
• User has account and is logged into the website

Sub-tasks:

• Select FROM and TO locations/addresses
• Choose the date and time of travel (or choose a time window, alternatively)
• Enter optional information including mode of transportation being offered, travel preferences, and restrictions on who may view this offering.
• Specify costs, etc.

Follow-up tasks: The user will then be contacted by interested users and will be faced with the follow-up task of finalizing a ride offer transaction. This includes:

• Look up credibility and quality of users answering the post
• Accept/Reject users answering the post
• Directly communicate with users to allow for a straightforward negotiation of time and place
• After ride, post satisfaction to website.

Find a Long-Term Carpool

Objective: Find and decide on a suitable listing of a long-term carpools offered by another individual and complete the transaction by initiating contact with the other individual.

Preconditions:

• User knows where he lives and where he works
• User knows his/her commuting schedule
• User knows how far he/she is willing to deviate from the direct path
• User has account and is logged into the website

Sub-tasks:

• Select FROM and TO locations/addresses
• Choose commuting schedule
• View and navigate through a sortable, filter-able, searchable list of carpools offered
• Narrow carpools offered by deviation from schedule
• Narrow carpools offered by deviation from FROM and TO addresses.
• Narrow rides offered by mode of transportation, age group, costs, and travel preferences

Offer a Long-Term Carpool

Objective: Broadcast a desire to carpool for a particular commute schedule and route in addition to other preferences

Preconditions:

• User knows where he/she lives and where he/she works
• User knows his/her commuting schedule
• User knows how far he/she is willing to deviate from the path (to pick up someone, etc.)
• User has account and is logged into the website

Sub-tasks:

• Select FROM and TO locations/addresses
• Enter commuting schedule
• Enter optional information including mode of transportation being offered, travel preferences, and restrictions on who may view this offering.
• Specify costs, etc.

Follow-up tasks: The user will then be contacted by interested users and will be faced with the follow-up task of finalizing a carpool transaction. This includes:

• Look up credibility and quality of users answering the post
• Accept/Reject users answering the post
• Directly communicate with users to allow for a straightforward negotiation of times and places
• After some number of rides, post satisfaction to website.