Task 1 - ask question to tour guide

got to the menu and didn’t know what to do....confused about where to go....wording of menu was confusing* didn’t know whether options were college specfic or tour specific, but guessed they were college specific, so thought his best option would be tour

• seemed like he was entering in information for the tour initially, and then was taken to a menu full of options college specific
• clicked on a question text, not understanding that it was a queue of questions
• then when that didn’t do anything, asked the question by typing question and then realized it was a queueTask 2

liked the back button* general stats → knew what it was for. Felt like he was more accustomed to the app now and had a better sense of navigating it

• got the to the general stats, was really unsure, but decided to swipe the graphs...was happy when it worked
• unsure of if he could click the questions on this page (inconsistency with the tour page maybe....)Task 3

clicked events page FAST* events page seemed to make sense

• uses goocal religously, would like a link to add to goocal
• on cpw....there would be a lot of items on a page, would want a filter systemTask 4

hit her picture to set up a tour with her instinctively* hit button schedule meetup very quickly

• where and when intuitive
• confused at what (but decided to provide description)
• at phone number field...felt slightly uncomfortable.
• would prefer a checkbox so that he could choose whether to share this number with Sara....or else if there are accounts enter number and then and would choose checkbox with modalTask 5

knew to click the stars (gave 5)....saw that on nextflix

GENERAL FEEDBACK

guessed AFTERWARDS that stories were from students* some sort of qualifying text for the phone number field so he’d know what the number would be used for

• everything on the home menu = diff categories of stuff except for the feedback option. So maybe put feedback option for Claire
• at the beginning didn’t know what app did....so thats where confusion with app stemmed from....but there was a fast learning curve after the first task from there on