*Staff:* See [User Experience & Web Services in the staff directory|http://libguides.mit.edu/content.php?pid=110460&sid=1117257]

*Email lists:*

* [web-lib@mit.edu|mailto:web-lib@mit.edu] \- Use this list to ask questions, send feedback, or request updates for the public web site, or ask about adding new sites or areas of content. Please note: this email is for staff use only. The public should use Ask Us, and questions will be routed to the web staff as appropriate.
* [ux-lib@mit.edu|mailto:ux-lib@mit.edu] \- Use this email if you have a request for UX assistance not related to the web or online interfaces or tools.
* [webmaster@libraries.mit.edu|mailto:webmaster@libraries.mit.edu] \- We are discouraging use of this list. MIT users should use Ask Us for questions about the web site; this list should only be used by non-MIT members of the public who cannot use Ask Us.
* uig-lib@mit.edu - This is now an internal list used just within UIG. Anyone else should send any questions about the web or our online interfaces to [web-lib@mit.edu|mailto:web-lib@mit.edu].  
* [ux-lib-all|mailto:ux-lib-all] \- Same as ux-lib@mit.edu list, but also includes admin assistants.







*Past initiatives:*
* *[UX Public Spaces|LIBUX:Public spaces UX group]*


*We work in the following areas:*
(see [Area Scoping Form|https://wikis.mit.edu/confluence/download/attachments/68813722/Area+Scoping+Form-User-Experience-3-28-10-2.doc?version=1&modificationDate=1292527046710] for more details)

* Assessment: user needs studies, usability testing, surveys of our users' needs, gathering and interpreting stats on use of virtual and physical spaces
* Virtual sites design and production: libraries web site, including all web, mobile and other public-facing interfaces that we can control or customize.
* Public spaces: Leading, planning, and assessing design choices for improvements to services in our public spaces, by collaborating with staff at various levels, depending on the scope of the improvement.
* Marketing & communication:  Work together with Marketing & Communications area to set the direction for system-wide marketing and communication.




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