h2. Help Options for Wikis


h3. Help Desk

If you have encountered a problem using the wikis system or have a comment or question about the service, please contact the [Computing Helpdesk|http://ist.mit.edu/support] via [email|mailto:computing-help@mit.edu] or at 617-253-1101, Monday - Friday 8-6 EST.

h3. Knowledge Base & FAQ

For a list of known issues with MIT systems and services, including wikis, please visit the [Hermes Knowledge Base|http://kb.mit.edu/confluence/display/home/Hermes]. For wiki-specific questions, review the [FAQ] page.

h3. Training

Users are invited to attend one hour training sessions in the [N42 Demo Center|http://whereis.mit.edu/map-jpg?selection=N42] on the following dates/times for Confluence 3.0 demonstrations:

- (*g) Wednesday, *August 5th, 10:00 am*
- (*g) Thursday, *August 6th, 2:00 pm*
- (*g) Monday, *August 24th, 10:00 am*

For training throughout the semester, please visit the [IS&T Computer Training site|http://ist.mit.edu/services/training] to register for a session.

h3. Logging In

Wiki has a new login process. Read about [Wiki Login via MIT Touchstone.|https://wikis.mit.edu/confluence/display/HELP/Wiki+Login+via+MIT+Touchstone]{lozenge:title=Logging In Video|link=http://web.mit.edu/stellar-help/wikis_3_login/wikis_3_login.htm|color=green}Click to learn about Touchstone login and single-sign-on {lozenge}

h2. New Features & Plugins

* [Rich Text Editor|^Slide02.jpg]
* [Office Connector|^office.jpg]
* [Widget Connector|^Slide04.jpg]
* [Macro Browser|^Slide05.jpg]
* [Gallery Macro|^Slide06.jpg]
* [Task Lists|^Slide07.jpg]
* [Calendars|^Slide08.jpg]
* [Gliffy Plugin|^Slide09.jpg]
* [Chart Plugin|^Slide10.jpg]













h2. Wikis News
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