| Name
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Size
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Creator |
Creation Date
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Last Modification Date
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Labels |
Attached To |
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Microsoft Excel Sheet ITSS metrics.xls |
22 kB |
Robert W Smyser |
Jul 06, 2010 15:44 |
Jul 06, 2010 15:44 |
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Page: ITSS Metrics Framework
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Microsoft Excel Spreadsheet ds-metrics-history.xlsx |
20 kB |
Robert W Smyser |
May 18, 2010 13:51 |
May 18, 2010 13:51 |
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Page: DS Metrics Framework
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Microsoft Excel Sheet SD call center metrics.xls |
20 kB |
Robert W Smyser |
Apr 16, 2010 15:33 |
Apr 16, 2010 15:33 |
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Page: SD Metrics Framework
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Microsoft Excel Sheet SD telephony metrics.xls |
19 kB |
Robert W Smyser |
Apr 16, 2010 15:26 |
Apr 16, 2010 15:26 |
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Page: SD Metrics Framework
|
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Microsoft Excel Sheet SD repair center metrics.xls |
19 kB |
Robert W Smyser |
Apr 16, 2010 15:24 |
Apr 16, 2010 15:24 |
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Page: SD Metrics Framework
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Microsoft Word Document Narrowing a release decision.docx |
18 kB |
Robert W Smyser |
Jan 13, 2009 14:35 |
Jan 13, 2009 14:35 |
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Page: Working model of a Release Decision Process
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Microsoft Word Document Question7forCSS-AllHandsMtg012810.docx |
16 kB |
Elaine Elizabeth Aufiero |
Feb 16, 2010 10:09 |
Feb 16, 2010 10:09 |
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Page: CSS All Hands January 28, 2010 Discussion Questions
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PDF File 20100319_122823.pdf |
16 kB |
Robert W Smyser |
Mar 19, 2010 15:10 |
Mar 19, 2010 15:10 |
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Page: 2010-03-19
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Microsoft Word Document HowToGenerateClientSatSurveyInvitations082310.docx |
15 kB |
Elaine Elizabeth Aufiero |
Jan 10, 2011 14:48 |
Jan 10, 2011 14:48 |
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Page: Metrics Clearinghouse
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Microsoft Word Document Question6ForCSS-AllHandsMtg012810.docx |
15 kB |
Elaine Elizabeth Aufiero |
Feb 16, 2010 09:21 |
Feb 16, 2010 09:21 |
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Page: CSS All Hands January 28, 2010 Discussion Questions
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Microsoft Word Document Question3ForCSS-AllHandsMtg012810.docx |
14 kB |
Elaine Elizabeth Aufiero |
Feb 16, 2010 08:27 |
Feb 16, 2010 08:27 |
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Page: CSS All Hands January 28, 2010 Discussion Questions
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Microsoft Excel Spreadsheet DITR Plus Clients 2009_01_21.xlsx |
14 kB |
Robert W Smyser |
Feb 02, 2009 13:59 |
Feb 02, 2009 13:59 |
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Page: Managed Desktop Services
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Microsoft Word Document Question5ForCSS-AllHandsMtg012810.docx |
14 kB |
Elaine Elizabeth Aufiero |
Feb 16, 2010 09:04 |
Feb 16, 2010 09:04 |
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Page: CSS All Hands January 28, 2010 Discussion Questions
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PDF File 20100416_114849.pdf |
9 kB |
Robert W Smyser |
Apr 16, 2010 14:30 |
Apr 16, 2010 14:30 |
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Page: 2010-04-16
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Text File css_training.txt |
7 kB |
Robert W Smyser |
May 25, 2010 11:42 |
May 25, 2010 11:42 |
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Page: Direct Billing with TNSC
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Text File FindWord.bas |
6 kB |
Robert W Smyser |
Oct 15, 2009 14:09 |
Oct 15, 2009 14:09 |
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Page: Ticket Analysis for Quarterly Reports Toolbox
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Text File css_rc.txt |
2 kB |
Robert W Smyser |
May 25, 2010 11:42 |
May 25, 2010 11:42 |
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Page: Direct Billing with TNSC
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Text File css_product.txt |
2 kB |
Robert W Smyser |
May 25, 2010 11:42 |
May 25, 2010 11:42 |
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Page: Direct Billing with TNSC
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PNG File mailto.png |
0.4 kB |
Oliver Thomas |
Nov 19, 2008 10:02 |
Nov 19, 2008 10:02 |
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Page: Oliver Thomas
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PNG File tel.png |
0.3 kB |
Oliver Thomas |
Nov 19, 2008 10:02 |
Nov 19, 2008 10:02 |
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Page: Oliver Thomas
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