August 16, 2012
Reviewed and prioritized New Products Requests
August 30, 2012
Finalized use cases for ITSM Tool Evaluation: ITSM Tool Evaluation User Stories.docx
September 13, 2012
Reviewed the following:
- New Product Request status
- ITSM Tool Evaluation project structure
- 3rd party applications for Service Request
September 27, 2012
October 10, 2012
Reviewed the following:
- new service request queue in RT
- service transition checklist: Service Readiness Checklist FY2012.doc
- Pat and Dave will work on November/December
- license T&C for software acquisition and renewal
- Pat will get sample licenses and add attachments to the service portfolio prototype
- Steve and Dave will work on language in October/November
- rationalize the VSLS product portfolio
- Steve will kick this off in January