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Lisa H. -- Tasks for UX

Lisa's general schedule (for specifics, see the Exchange calendar)

Immediate

  • Continue culling info from user needs review. (stories ).
    • Have draft of stories and user needs for Aug. 11 meeting.
    • (Nicole will investigate raw data from interviews) – ask further about this
    • Follow up with gathering information from other sources (library survey? other? maybe below?) so we can begin to triangulate data.
  • Usage Statistics
    • SFX: Have login from Rich. Session on Aug. 18 to review SFX Queries (20 reports), and learn more about USTAT.
    • Web of Science. Webex session on Aug. 24 to discuss reports from WoS.
    • Will report to Nicole at meeting on Sept. 7.

Longterm

  • Zoomerang: How do we archive surveys once our subscription runs out (Nov. 2011)?
  • Plan for showing people how to use Survey Gizmo once we have it.
  • User Needs review
    • Review past user needs and usability studies (esp. report) (in process)
    • Pull out key user goals; look at past list of methods, etc. for possible goals; to revisit those goals (in process)
    • Pull stories that can illustrate certain user needs or problems (see interviews and written report) (in process)
      • Where are interviews?
    • Look at Nicole's slides from talks about photo diary study, for interesting charts or summaries
    • Look at other assessment for ideas of what user needs we already know about
    • Ask Us! questions and known items: trends?
  • Usage Statistics investigations:
    • SFX stats -- See https://wikis.mit.edu/confluence/display/LIBVERAMETALIB/Stats+from+SFX for reports that we currently keep. Explore for possible other reports. (in process)
    • Google Analytics -- meet with Darcy to show me what she knows.  Any web site we own (not Illiad for example; not pages served by web.mit.edu. Brio Query reports are possible -- Marion puts code on pages, e.g. "database is cancelled" page) (Met with Darcy. Will begin to review Google Analytics along with others once meetings are complete for SFX and WoS)
    • libraries.mit.edu/usage pages -- free open source program called Analog – Investigate
    • Heat Map by Crazy Egg -- Google does have one that is a little ugly. Look for other products? Consider use? Is it there?
    • Userfly -- similar to crazy egg
    • Scholarly Stats – learn more about
    • Individual vendors (ISI? Others)
    • Separately which of our web stats and SFX stats are useful, and educate how to use -- at many levels of organization

Actions for UX Strategy

Read and review design-thinking article and videos .

Nicole's ideas for me

Reading
  • Understanding Your Users, by Courage and Baxter
  • How scientists should speak to people so they understand Don't be such a Scientist: Talking Substance in an Age of Style by Randy Olson
Widgets (reviewed; list is for future knowledge)
  • Goodreader -- app to read pdfs
  • Instapaper.com -- app to save pages to read later
  • Foursquare -- social media with locations?
  • Gowalla -- location-based social networking game
  • Dropbox -- Dropbox is a file hosting service operated by Dropbox, Inc. which uses cloud computing to enable users to store and share files and folders with others across the Internet using file synchronization.
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