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Technical Support

Help Desk
If you have encountered a problem using Wikis or have a comment or question about Wikis, please contact the IS&T Service Desk via email or at 617-253-1101

Wikis 3.0
Wikis 3.4

Wikis 3.4 Release Notes

What's New in this Version

Confluence 3.4 Release Notes from Atlassian

Wikis 3.3 Release Notes

What's New in this Version:

  • Upgraded from Confluence 3.0 to 3.3

Wikis 3.0 Release Notes

What's New in this Version:

Logging in is now handled through Touchstone

Confluence 3.0 Release Notes from Atlassian

Known Issues

(warning) When viewing a Powerpoint or Excel spreadsheet users are being prompted by Firefox to install an add-on. Why?

Answer

The add-on is required for a feature of this plugin that we DO NOT support. Firefox is just being helpful.

(warning) When going to Stellar from wikis in Safari browsers, users can encounter a certificate error.

Answer

This can be fixed by clearing all Stellar-related cookies and restarting the browser.

(warning) When using the Rich Text Editor in IE 8, the page refreshes to the top after each autosave.

Answer

Confluence does not officially support IE 8 and as a result there are compatibility issues between the two. Users can use a different browser like Firefox when editing with Rich Text or use Wiki Markup when editing in IE 8.

See the FAQ for more answers.

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