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Version 3
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Client Support Servies Refresh
- look at sourcing models for each function (Service Desk, Deparmental Services, etc)
- establish core services for CSS
- sunset non core services
CSS Integration Into and Enhancement of IS&T Service Delivery
Facilitation of the Work of Real People
Creation and Sustenance of a Culture of Data Goverance
Development of the CSS Workforce of the Future
CSS Process Integration
Improved Understanding of CSS Unit Costs