04. H2O Teams, Roles & Responsibilities

Sponsors

John Charles, VP IS&T, MIT

Anthony Sharon, Deputy Executive Vice President EVPT, MIT

Lorraine Goffe-Rush, VP HR, MIT

Glen Shor, VP Finance, MIT

Marianne Heer, Sr. VP SAP America

• Provide overall direction, goals & funding
• Approve charter, scope, milestones, budget
• Remove obstacles

• Monthly written status report
• Invitation to attend steering committee each month

Steering Committee

• Provide oversight, schedule resources
• Define roles & responsibilities
• Set standards, guidelines, processes, metrics
• Remove obstacles, resolve issues
• Approve go/no go decision

• Monthly steering committee meetings - October - January
• September - TBD
• October - TBD
• November - TBD
• December  Go/No Go decision
• 1/2016 (TBD) Post project review

Project Manager

Siobhan Cunningham, MIT

Pat Casey, SAP

• Complete project on time, on budget
• Manage overall project: plan, track progress, resolve issues, escalate when necessary, ...
• Communicate: with project team, sponsors, steering committee, stakeholders, broader community
• Ensure appropriate business and IS&T resources are assigned to project tasks
• Coordinate work among project teams, data warehouse, OIS, IS&T help desk, ...

Transport Coordinator

Eping (Lucia) Wei

• Define process, lists, tracking procedures
• Plan and track effort to move pending transports to production before freeze
• Manage any critical transports during freeze to ensure they are included in upgrade
• Manage all transports related to support pack project

Core Team: Technical Leads

• Prepare environments
• Apply support packs related to support pack project * Execute SF3 modification testing; Resolve & retest issues
• Unit test (joint with functional team)
• Analyze & resolve issues
• Execute cut-over activities
• Coordinate work of basis team and developers

• Daily Scrum PO Meetings
• Kick off meeting TBD
• sap-upgrade-core@mit.edu
• project wiki

Core Team: Functional Leads

1. HRP (HR/Payroll) PO - Frank Quern
   
   1. Benefits
   2. Compensation
   3. Human Resources (Service Center)
   4. Payroll
   5. Pension Payroll
   6. Enterprise Learning
2. FLE (AP/EHS/FI/PO) PO - Bob Casey
   
   1. AP
   2. EHS
   3. Travel
   4. Procurement (xECAT3)
   5. Facilities
   6. FAR
   7. Parking
   8. ECAT3
   9. SMART (Singapore)
3. Atlas PO - Kevin Lyons
4. System Architect
   
   1. Siobhan Cunnigham

• Unit testing (joint with technical team, track and report process)
• System integration testing (define scope, update & execute scripts, track and report progress)
• User acceptance testing (assist if needed)
• Serve as primary liaison with business owners
• Analyze & resolve issues
• Execute cutover activities
• Coordinate work of business analysis and business owners
• QA
  
  • Define & communicate process & templates to manage test cases
  • Set standards for quality assurance process
  • Oversee QA work on the project

• Daily Scrum PO Meetings
• Kick off meeting TBD
• sap-upgrade-core@mit.edu
• project wiki

Extended Team

• ist-sap@mit.edu 
  • which includes all IS&T staff supporting SAP
  • Conact Frank Quern or Bob Casey if you are not on the list and think you should be

• Perform tasks as directed by core team leads

• Kick off meeting in September, before SAPbiz kickoff
• ist-sap@mit.edu
• project wiki

Business Owners

1. FAR, JV - Clarel AuGuste, Stephen Hoover
2. HR/Payroll - Leslie Wright
3. HR/Benefits - Michael Peretti, Diane Johnston
4. Facilities - Lisa St. Croix
5. Stockroom - Tammy Doyle
6. EHS - Laurie Veal, Joe Macleod
7. Spons. Billing - Timothy J Vacha, Dale C Twomey
8. Gen AR - Donna Cairns
9. Cashiers - Cheryl Whelan
10. Property: Kevin J Milligan, Jo-Anne M Chute
11. Fund Centers: Peggie McGrath
12. IST Telecom: Allan Wallace
13. Tech Review: Jim Coyle
14. AP - John Larkin, Cathy Cherico
15. Procurement - Sara Malconian (Scott Ball and Cindy Vye, BA)
16. eCAT - Sara Malconian (Scott Ball and Cindy Vye, BA)
17. Travel - Kathy McGrath (Cindy Vye, BA)
18. SMART - Jay DellaPorta, John D Larkin, Sara Malconian, Long Tran
19. OSP - Steve Dowdy
20. OBO - Rob Slauzis
21. Pcard - Kathy McGrath, Kim Harmon
22. EL - Jane White, Melissa Kavlakli

• Perform user acceptance testing (define scope, update & execute scripts, retest as needed)
• Report issues via RT
• Train end users if any changes are discovered (none anticipated)
• Sign-off that updated system is accepted for your business area and support packs can move to production
• Perform any business cut-over activities
• Validate production system (define criteria, validate system)

• Kick off meeting @  SAPbiz meeting
• Every other week at SAPBiz or as required
• Meeting minutes and updates available on this wiki
• project wiki
• Weekly HRP Test planning meetings