Zoom Phone allows you to generate a voicemail greeting message based on text. You can configure this greeting for Business Hours, Closed Hours, and Holiday Hours.
Configuration Steps
- Go to https://mit.zoom.us/
- Sign in
- Select Phone
- Under the Call Handling section, find the appropriate section (e.g. Business Hours, Closed Hours, or Holiday Hours) and click Edit > Add Audio to generate a new greeting. Use one of the text templates below, or generate your own
- Enter the dates/times this greeting should be activated for
Greeting and Voicemail Templates
- Closed/Outside Business Hours Phone Message Template — Use this greeting to play to callers after you've gone home for the day.
- Missed Call Phone Message Template — Use this greeting to play to callers where you have missed their call during active business hours.
- MIT Holiday Phone Message Template — Use this greeting to play to callers when MIT is closed for a holiday.
- Termination
- Vacation/Out Of Office Phone Template — Use this greeting to play to callers when you are out of the office for one or more days during normal business days.
Page TODOs:
- Make sure the step-by-step instructions are accurate.