Introduction
MIT can set up shared mailboxes for groups of users who need to send & receive mail from an email address. The email address must be 3-8 characters in length.
This process would require that CRE IT sponsor an MIT guest account (https://ist.mit.edu/guest-accounts), then put in a ticket to David Blum's team to have that guest account converted to a shared mailbox (ops-help@mit.edu). OPS team would need to know the names of the students who would be accessing the shared account.
Note that shared mailboxes only work with Outlook clients and office.com.
Setup Instructions
- Go to https://ist.mit.edu/guest-accounts
- Click Invite Sponsored Guest
- Use the following information
- Cost Object: 1562100 (CRE HQ)
- Department: Center for Real Estate
- Date of Birth: You can just use today's date
- External Organization: Put the shared mailbox name... e.g. CRE Alumni
- Email: doesn't matter? Note: I entered an invalid email address and this worked fine. Need to change this away from tcl@mit.edu since that's actually taken. Should probably use cre-itaccounts@mit.edu
- Phone Number: Use CRE main number or the lab's number
- Reason for access: This is to be converted into a shared mailbox account.
- Is the guest being paid by MIT directly?: No
- Physical campus access required: No
- Click submit
An email with the subject "MIT - Setup your account" will be sent to you (the account sponsor) and the email address you put in step 3e.
Click Complete Registration and enter the email address you want to use for your kerberos id.
Generate a random password (you will not need to use this again)
Close the browser window when it asks you to register Duo - this is not needed.
Submit a ticket to IS&T and request that this be converted into a Shared Mailbox account.
Important Information
- Mailboxes can (and should) be set up to control access via a moira list.
- Shared mailboxes are sponsored accounts and must be renewed each December/January. The sponsor will receive an email notification asking about renewal.