Mark Wiklund will development training and online help material. We will ramp up the Help Desk by bringing them in early to critique end-user support material.Training Curriculum Development
Dates are tentative.
approx. 2/2/2011: First round mock-classroom, partial RAFT functionality.
approx. 2/16/2011: Possible review of online help content, partial RAFT functionality.
approx. 4/4/2011: Second round mock-classroom, full functionality (depends on RC1 release schedule).
approx. 4/16/2011: Second round review online help content.
Need to set dates for pre-release training for real end users; before June release date.