GR1 - Task analysis
User analysis
The novice user, who needs to type in only a handful of characters for translation: Sue.
Sue just received a can of food from a friend, that was made in China. Unfortunately, it has no label in English, therefore she doesn't know what it is, or whether she can eat it. She needs to be able to input the characters so that she can look them up on a translation website.
The frequent user, who needs to input a limited set of characters frequently: Mark.
Mark works in data entry at a major company. He receives item orders handwritten on a sheet of paper, with the name of the client, and the number of orders. However, clients do not romanize their names, so Mark needs to be able to type the appropriate kanji for their names. Because Mark works in data entry, he also needs to be able to type these names in with reasonable speed.