User Analysis
We have interviewed three people from different age groups who can be typical users of our products.
User 1: The Older Parent
User 1 has been to many restaurants in his lifetime. He is an immigrant to the United States and does not consider himself tech savvy. He is not very fluent with English and says he bases his order off of any images in the menu and what "looks good." He states that this is the main reason why he prefers restaurants who has waiters and waitress who speaks his native language rather than American restaurants. He has to be aware of his food allergies every time he goes out.
User 2: The College Student
User 3: The Waitress
Task Analysis
View Foods and Other Products of the Restaurant
Goal:
OpenMenu will display a picture of the every item on the menu, as well as ingredients and nutritional facts. This will give the user a better idea of what each item is and whether or not it is something they want to order. Additionally, some people want to know nutritional facts, in case they are on a diet or something similar. Displaying the nutritional facts will allow them to judge what they can and cannot eat.
Filter and Compare Items
Goal:
Description Here.
Order with Optional Custom Specifications
Description Here.
Ask for Help with a Real Waiter or Waitress
Description Here.
View and Pay Bill
Description Here.
Offer Touchscreen Games or News
Description Here.