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August 16, 2012

Reviewed and prioritized New Products Requests

August 30, 2012

Finalized use cases for ITSM Tool Evaluation: ITSM Tool Evaluation User Stories.docx

September 13, 2012

Reviewed the following:

September 27, 2012

Sponsor Meeting

October 10, 2012

Reviewed the following:

  • new service request queue in RT
  • service transition checklist: Service Readiness Checklist FY2012.doc** Pat and Dave will work on November/December
  • license T&C for software acquisition and renewal
    • Pat will get sample licenses and add attachments to the service portfolio prototype
    • Steve and Dave will work on language in October/November
  • rationalize the VSLS product portfolio
    • Steve will kick this off in January

October 24, 2012

  • Marilyn and Rita introduced to RT service request queue
  • validate family, service and offerings from Portfolio Prototype with RT (Chris) and Remedy (Pat)
  • Drupal Cloud as pilot for service transition
  • need update from Steve on virtualization clause for Ts&Cs

November 8, 2012

  • review outline for ITSM tool implementation vendor proposals
  • review and prioritize new product requests
  • update of service request queue
  • virtualization clause for Ts&Cs draft for December/January
  • vendor contacts overdue (Finance)
    • Pat followed up with Paul and Allen 11/7
    • Pat will meet with them again 12/5
  • licensing "red flag" language due from Finance end November
  • Pipeline list as page in KB
    • can publish as email
    • include last week completed in internal email
  • discussion regarding community facing webpage for Pipeline
    • ITSM tool as vehicle
    • improve how we deploy and convey information
    • how do we connect to 3Down?
  • any interest in sponsoring fix to 3Down feed to IS&T Website?
    • 3Down as it stands may not be priority
    • ITSM tool could be replacement
    • need new process
    • Garry will look into (as of January 2013)

December 2012

Release Core did not meet in person as all meeting time was dedicated to the ITSM Project.

January 22, 2013

  • schedule meeting with Finance (Pat):
    • migrating data from FM DB to portfolio prototype
      • Dave and Steve to check drupal content types for correct relationships prior to any migration
    • review renewal cycle
      • prioritize renewals
      • virtualization Ts&Cs
      • meet with VPF Procurement
  • add Service Release Checklist to KB Library of Procedures (Pat)
    • possible pilot review with Frank Q and/or Bill K?
  • review latest version of Product Release Checklist (Dave)
  • Endnote not a priority - see VSLS wiki: New Products - Unreviewed and requiring prioritization.

February 14, 2012

  • renewal status
  • new products to be reviewed
    • Endnote info passed along to FSX
  • license red flag language with OGC
  • BMC proposal feedback
  • FM DB migration status
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