- Library of Procedures
- republished to Hermes: https://kb.mit.edu/confluence/pages/viewpage.action?pageId=13107719
- does not currently include outage reports as part of Urgent response process (publishing process in progress)
- Release Core info also in Hermes: http://kb.mit.edu/confluence/pages/viewpage.action?pageId=12386939
- do we need to revise 4/1/11 deadline for additional procedures?
- retirement of a service
- updates to the IS&T Service Portfolio
- republished to Hermes: https://kb.mit.edu/confluence/pages/viewpage.action?pageId=13107719
- Sample Portfolio Entry for Senior Staff
- outline 10 Categories
- show sample Services for each category
- show sample solutions for a Service
- map out one solution in its entirety
- Sponsor Update 4/4/11