Household Dashboard - GR3 Paper Prototyping

Prototype photos

Initial screen

Two tasks added

Dialog after clicking "complete" button

Selecting who you are in the completion dialog

Dialog after clicking "show off your work" button

File picker dialog for selecting a "show off your work" picture

After selecting a "show off your work" picture.

After completing a task

After clicking someone's face on the top right corner. Shows you what that chores that person did. 

After clicking the "last week" button. Shows you the tasks that were completed last week.

Picking an icon for your task

Briefing.

We are building a tool that helps families fairly distribute household chores. Our hope is that usage of this tool will lead to happier families by letting parents avoid nagging their kids.

In this user test you will take the role of several family members as they try to prepare for a family dinner. You'll play the role of the parents and the children in different scenarios.  

Scenario Tasks

Task 1

You're Joe/Maria and you're having a dinner party tonight. Your kids Chris and Sara have nothing to do, so you'd like them to help out. To do so, you'll use our family to-do list. 

• Add "Set the table" to the to-do list.
• Add "Wash the dishes" to the to-do list.
• Complete the task "Make soup"

Task 2

You're Chris/Sara and you want to help your mom/dad with the dinner party preparation. Your mom/dad is busy cooking, so he/she tells you to look at the to-do list. Pick a task, do it, and mark it completed.

Task 3

You think your brother/sister is slacking. Check what he/she's done for the dinner tonight.

Task 4

You're Maria/Joe and you're away on business. You want to check on how the family has been doing. 

Observations

User 1

Task 1
This user tried to assign a task to a child, which isn’t possible in our system. He also tried to click on his own picture to log in. In our system, there isn’t a login system, since you only specify who you are when you complete a task. User also mentioned that the “Complete” label in each task row was confusing, since he didn’t know if it meant that the task was already completed.

Task 2
As a kid, the user didn’t feel particularly motivated to use this system. He also didn’t know when to interact with the page. He clicked on a task before even starting it. With our prototype, you only interact with the system after finishing a task. The user stated that it’s not clear how this is motivational for children. What is the positive feedback?

Task 3
The user completed the task correctly, but he was wondering if there was a way to say “good job” when looking at his sister’s task completion page.

Task 4
The task wasn’t very well defined and the user didn’t know what to do. We were hoping this task would lead to discovery of the “previous week” feature, but it didn’t happen.

User 2

Task 1
When completing the task, this user didn’t know what our camera icon did. He also wanted to add a task deadline but there is no way of doing that. He also didn’t think it was convenient to upload a task completion picture. He’d have to get a phone, somehow get the picture to the computer, and upload.

Task 2
The user wanted to start a task by clicking on it. In that prototype, you only interact with the task once it’s completed. Clicking on a task and seeing the completion dialog was a surprise to him. He actually noticed that adding a task completion picture is a three dialog process, which is annoying.

Task 3
User tried to click on a completed task to see who did it. Completed task rows should have a photo of who completed that task.

The user didn’t discover the ability to click on a person’s face to see what tasks they’ve done. User mentioned that the face pictures in the top right didn’t feel like sections to him..

Task 4
Wanted to see yesterday, but unable to view just yesterday. In our system, you see previous tasks group by week. He also didn’t know how the completed tasks were sorted. He wasn’t sure how to go back to the first page after reviewing the previous week.

In the end, the user liked the prospect of using this tool for managing a rebellious teenager. He mentioned the concept of task completion pictures was valuable, but that it wasn’t obvious from the user interface. The user interface didn’t convey any sense of importance, or an indication of how a user would get credit for work done.

User 3

Task 1
User wasn’t sure if the todo list was for him or for everybody. There is also no editing interface, so if there’s a typo in a task there’s no way to correct it. When completing a task, it wasn’t clear that the “who am i” section of the completion dialog was a button for him to indicate himself.

Task 2
The user wanted to pick a specific task before working on it. The prototype didn’t have that functionality. He also had trouble figuring out where to click the task in order to mark it complete. It seemed like clicking on the entire row would bring up the completion dialog.

Task 3
The user discovered the top right face buttons to check on his sister.

Task 4
User didn’t discover the feature to look at previous weeks.

In the end, the user wasn’t clear on what needed to happen when you wanted to help the family out. Does somebody just look at the list? click anywhere?

Prototype iteration

Lessons from first iteration

From our first user test, we learned:

• Users want to be able to click on a task and indicate they’re going to work on it before actually doing it.
• The fact that you don’t start out by choosing who you are is confusing. 
• There need to be actual motivators for children, such as points or a “top helper” ranking list. The ability for a parent to indicate “good job” would be nice too. 
• Reviewing previous weeks isn’t very discoverable, or interesting. 
• Uploading a task completion picture is too cumbersome, with too many dialogs.
• The feature of adding an icon to a task isn’t discoverable at all. 
• Overall the users liked the deadline slider.

Second iteration photos

To Do Page

Family Page

Second iteration tests

User 1

Task 1

Hitting the background closes the popups user rapidly checkboxes 

Time slider snap back

Assumes photo tap on popup, completed button successfully

Task 2

User asserts already washed dishes.

User declined completion photo

Task 3

Family screen intuitive!

What was helpful/useful/cool?

What was useless, dumb?

Claimed thing changes task? 

Understands what Claiming means

Claimed/completed task list history want to see everything on the task list at a glance

Confusing?

Tabs look like tabs, see family has family on it, add task has plus

Goal not relevant

User 2

Task 1

Edit button clicked to add event

Who are you button not obvious its a button, user unable to claim or complete

Task 2 

when something claimed it moves off of todo list

Task 3

user found family tab great

Clicked on individual family member

What was confusing?

Edit button

What was good? What was bad?

Family time layout

Claim/Complete?

On the claim complete dialog, each button's meaning was clear

When person missing Have claim/complete button pop up the pictures, start with pictures popped up, or visually disable the claim/complete buttons.

User 3

Task 1

Family tab hit, ToDo tab hit to go back

Complete button pressed

In popup, complete button pressed opened people 

Task 2

Claim -> Sarah -> Claim

Must press claimed tab

Task 3

Press Family

See all tasks, including pending tasks - current day is pending

Alternatively search claimed or completed lists to see what he's done.

Icons are like locations

Trash icon is bad

House looks like arrow

Question mark = help button, contact help for assistance

Was anything confusing?

Nope!

What did you like?

Like that you can take a picture! I did my job!

What did you not like?

"Claimed" 

Consider alternatives for claim: choose, tag, select,