User Tests
User 1: Affiliated Freshman who orders out often
Profile
- User 1 is a freshman living in Burton Conner. He does not have a meal plan, and shares groceries with his two roommates. He is also a member of a frat and sometimes eats there. He orders out food fairly often, probably at least once a week on average. He observes that he sometimes spends too much money on delivered food.
- He was a friend and had many of the characteristics of the user population.
Observations
- View Meals page
- Didn't realize that to select only 1 food group on the View Meals page's toggle bar, he had to deselect all the other options. Instead, he just clicked on the 1 food group that he wanted (vegetables), and was confused when he didn't see meals with only vegetables being shown
- Solution: Make an "All Food Groups" toggle bar that is automatically selected. This bar should be visually separated from the rest of the food group bars. Clicking onto a food group bar will just select that food group, and deselect the “Add Food Groups” bar.
- Then, when you select a toggle, have it select only meals with items in that food group.
- (Bug) Would like to edit meal items for the meal being clicked on, not a generic "Shredded cheese" entry.
- Didn't realize that to select only 1 food group on the View Meals page's toggle bar, he had to deselect all the other options. Instead, he just clicked on the 1 food group that he wanted (vegetables), and was confused when he didn't see meals with only vegetables being shown
- Groceries page
- Noted it is not immediately clear how to add an item, since you have to add to the bottom of the list.
- Solution: Ideally, add to the top of the list and push items down. A quick fix would be to add an “Add Item” button that scrolls the list down to the bottom.
- Noted it is not immediately clear how to add an item, since you have to add to the bottom of the list.
- Analytics page
- He was a little confused by the two lines for “total” and “breakfast” showing up together.
- Remarks: This could be due to a backend problem, as the two lines on the graph were the same and overlapping.The data indicated that all meals have been breakfasts.
User 2 Testing (freshman in a fraternity)
Profile
- Our second user is also a member of a fraternity, but he regularly eats at the fraternity house. Food is provided by the house chef. He exemplifies a different portion of our user population than our previous subject.
Observations
- Task: View Vegetables from past week
- He saw the “vegetable” filter, and clicked it. He immediately realized that he had just deselected the vegetables, and unselected all of the other tabs
- Task: Adding a meal
- He first clicked on the “today” button
- Then he attempted to click on the calendar under the lunch section where he wanted the meal to go
- Finally, he found the add-meal button
- He didn’t have any problems filling it out. He clicked the add-item button, and then added another item
- He understood how to add multiple items without explanation
- Task: Adding groceries
- “It’s not clear how to add an item”
- “Oh, it’s at the bottom”
- He entered a name for an item and pressed the enter key
- Task: Viewing analytics
- He went to the analytics page and said “I’m looking for either ‘month’ or ‘breakfast’.”
- He expressed confusion as to why there were two calendars
- He then clicked the “Meals” toggle, and figured everything else out.
- General comments
- He thought the nav buttons were really nice
- Adding groceries was confusing; you don’t see buttons until you scroll down
- You should be able to click on the calendar to add a meal (like Google Calendar)
User 3 Testing (sophomore who cooks for herself)
Profile
- This user lives in a dorm and often cooks for herself. She was sought out because she represents a different section of our user population than either of the previous user testers.
Observations
- Task: View Vegetables from past week
- Understood immediately that clicking on a label deselects it, and immediately deselected all but vegetables
- Adding a meal
- Tried to click on the “lunch” box on the calendar
- Then found the “Add Meal” button
- “[She] thought that [date] would automatically go” (she thought the form would auto-complete the date)
- She didn’t click “Add Item” before saving the meal
- She thought it was weird that a blank entry showed up on the calendar, but it was explained away and she moved on
- Adding groceries
- She looked for an “Add Grocery” button, similar to the “Add Meal” button from the previous page
- She then went back to the “Meals” page and asked if she can add items from the “Add Meals” form
- She then went back to the Groceries page and figured it out
- Viewing analytics
- She quickly figured out that she needed to press the “Meals” toggle and select the date range in the calendar
- General comments
- “You should put ‘Add Item’ on the top or side [of the Groceries page]”
- You should also be able to click the square to add a meal
- And it should auto-complete the meal type and date