DRAFT

  1. cross-organizational - delivery of the service requires more than one service provider
  2. breadth - the number of people using the service; this may be measured by total number of users, e.g.
    1. faculty
    2. students
    3. DLC's
    4. courses
  3. impact/value
    1. productivity gain
    2. prestige/leadership - is this a subheading under impact/benefit
    3. central to production and delivery of courses
    4. central to students accessing educational programs and materials
    5. ROI
  4. cost - what is the fully loaded cost of delivering the service

Need to develop a "grading" system for each criteria. See draft spreadsheet.

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