It sounds like you are trying to access a certificate-protected page. You can confirm that you have a working certificate installed by going to

http://web.mit.edu/certificates/test/

and clicking on the "Test my certificate" link on that page. If the next page does not load properly, you will need to install a certificate by following the instructions at

https://ca.mit.edu/ca/

Once you have installed the certificate, please re-launch your web browser and try again.

Thank you!

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